Applied AI beyond the hype

At InnoIT Consulting, we are delighted to invite you to our upcoming meetup, organized in collaboration with Back Market, on January 28th at 6:30 PM.

🎙️Applied AI beyond the hype

Two talks on taking AI from theory to real impact: first, a case study on AI Grading in the Back Market app—how AI reduces uncertainty during device grading and helps customers price trade-ins more accurately, with key product decisions and lessons from shipping in production.

Then, a clear breakdown of what’s behind GenAI—LLMs, memory, embeddings, retrieval, agents, and evaluation—plus why observability, hallucination control, and security matter to build reliable systems.

SPEAKERS

• Estíbaliz Torralbo (Senior Android Engineer at Back Market)
• Alessandro Canino (Senior AI Engineer at InnoIT)

SUMMARY

🎙️ AI Grading - Enabling Customers with AI-assisted Quality Assessments, Estíbaliz Torralbo

In this talk, we’ll share how we built AI Grading, the first AI-powered, customer-facing feature in the Back Market app, designed to reduce uncertainty during the grading step and help users price their devices more accurately.

We’ll walk through the journey from product intent to real-world impact: why AI grading mattered, how it supports customer trust, partner differentiation, and growth, and what it took to bring AI into an existing trade-in flow without disrupting the experience.

Rather than diving straight into low-level implementation details, the focus is on the practical decisions and lessons learned from shipping AI in production.

🎙️ Behind the GenAI Buzzwords, Alessandro Canino

In this talk, we unpack what really happens behind today’s AI systems. Starting from the differences between traditional ML and Generative AI, we’ll clarify how large language models use and access information, including different memory mechanisms.

We’ll then explore embeddings, retrieval, agents, and evaluation strategies, showing why observability, hallucination control, and security are now first-class engineering problems.

The goal is clarity: understanding what GenAI can do well, what it cannot, and how to use it responsibly in real systems.

With time for a dynamic Q&A session and, of course, our networking with food 🍕 and drinks 🍻.

👥 Do you want to come along? Share this invitation with all your contacts, or click the "share" button below.

WHEN: January 28th at 6:30 PM
WHERE: Oficinas InnoIT Consulting, C/ Diputació, 280, Bajos 2ª, 08009, Barcelona
LANGUAGE: English

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