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The first customer meeting is a critical point on whether you lay the foundations for a strong relationship... or not!

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This meetup will cover the 2 (sometimes conflicting) agendas for the first meeting:

  1. Building a relationship with a customer - which requires listening and developing empathy for the client; and
  2. Delivering an appealing message to your customer - helping to influence them to buy from you in the future!

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Paul Davies (https://www.linkedin.com/in/paultdavies)will outline an approach that enables you to build a strong relationship and provide a compelling message for your customer to buy.

In addition Paul will outline one of the most useful sales tools for non-sales people: The Proposal Structure (http://bigjump.com.au/wp-content/uploads/2017/06/Proposal-Structure.pdf)!

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Paul is a mentor at River City Labs. He has 18 years of B2B sales experience with over $30M of personal selling. Paul has worked in organisations with zero marketing/branding to sign up big-brand customers.

** If you have not visited the new River City Labs location before, please follow these instructions

  1. Go to 315 Brunswick Street

  2. Take the elevator to Level 2 (Level 3 is usually locked)

  3. Walk up the internal steps to Level 3 (via the Presentation Area)

  4. The Meetup will be at the Boardroom (Fishbowl) room. Any resident will be able to direct you to that location.

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