AI-First IVRs for the Modern Contact Center: Developer Workshop

A hands-on look at creating AI-driven customer experiences without heavy infrastructure; learn how to build intelligent, browser-based IVRs and contact center systems using SignalWire’s programmable unified communications stack.

In this hands-on developer workshop, you’ll explore how to create real-time, adaptive, and memory-driven customer experiences, without managing complex infrastructure. Enjoy hors d'oeuvres and drinks on us; walk away with a working prototype and a new perspective on the future of AI Voice Applications.

What You’ll Learn:

• How to build an AI-driven IVR with the SignalWire Python SDK
• Integrating Programmable Voice and Messaging APIs for omnichannel customer interactions
• Using memory and context to make IVRs smarter over time
• Tips for deploying, testing, and scaling your contact center flows
• AI Best practices from the SignalWire team

Who Should Attend:

• Developers building telephony, AI, or automation tools
• Product managers designing customer experience workflows
• Contact center engineers looking to modernize infrastructure
• Anyone curious about real-time AI in communications