Building AI Powered Telephone Agents in Python with Twilio and ElevenLabs

NOTE: Our classes are for any one of any level who is interested in the subject.

Holy crap... this is actually really cool!!!

With Twilio and ElevenLabs you can easily build AI powered telephone agents to handle both inbound and outbound calls.

With Twilio you can get API access to a telephone number that allows your Python code to be able to use telephone services for communicating with your customers, Or for inbound calls Twilio will route the incoming call to a platform like ElevenLabs.

ElevenLabs now provides a number of services in relation to AI voice communications. You can clone your voice or use professionally created voices to communicate your messages. You can connect directly to a number of LLM providers to offer "AI" functionality, and you can trigger events and tools so that the AI agent can trigger actions to happen on other servers or services. They also have a robust built in RAG system so that the "AI" can answer questions from callers dynamically.

Best of all is that if you know a bit about technology you can have something up and running within minutes!!!

This class will go over:

• What is Twilio
• What is ElevenLabs
• Basics of Call Routing
• Routing Calls with Twilio
• Creating an AI Agent with ElevenLabs
• ElevenLabs configurations
• RAG on ElevenLabs
• AI Tool Use on ElevenLabs
• and much more!!!

Note 2: We don't have any food/ drink sponsors so please eat beforehand, or... bring enough for the class!

Note 3: This will be at American Underground after normal hours. I will send out the key code to get into the building before the class so make sure to look in your email for the code before you come. I will be in the classroom by 5pm. Please feel free to come early to talk or setup your computer.