Service Rocket Event - Exec Series with Andrew Boyagi

Name: Service Rocket Event - Exec Series with Andrew Boyagi
Start: 2025-02-25T08:30:00+11:00
End: 2025-02-25T10:30:00+11:00
Location: Stone & Chalk Scaleup Hub Sydney

Hosted By

Atlassian A.

Service Rocket Event - Exec Series with Andrew Boyagi

Details

In this session:

Andrew will share insights into the cultural and strategic practices that drive engagement and innovation.

Discover how the right tools and practices can empower teams to improve collaboration, increase visibility, and align their work with organisational goals.

Hear from ServiceRocket how we built a world-class software developer experience with Compass and grew it with Atlassian Forge to improve operational efficiency and align engineering efforts with business objectives.

This strategic-level talk is perfect for leaders looking to elevate their engineering culture and harness the full potential of their teams.

Agenda

8:30 AM: Breakfast and Coffee

9:00 AM: Andrew Boyagi

---

Speakers

Andrew Boyagi - Atlassian (Head of DevOps Evangelism)

Andrew is a DevOps Evangelist at Atlassian with extensive experience in software delivery and service management in enterprise organizations. He provides a practical perspective on how teams and organizations can maximize the benefits of DevOps based on real-life experience.
Prior to joining Atlassian, Andrew was an Executive Manager at the Commonwealth Bank of Australia where he establ…

Jonathan Appel - ServiceRocket (Director of Engineering)

Hello. I’m a dedicated manager who’s excited about the principles of engineering high-performing engineering teams.
I’ve spent the last 7 years supporting local and remote software developers, shaping team culture, and hiring for technical roles.

Moderator

Carolyn Allen - ServiceRocket (Director - Customer Solutions)

Carolyn is an Atlassian Community Leader based on the Sunshine Coast with over 20 years experience with Technology Transformation.

Hosted By

Mark Higgins, Atlassian Community Leader

I've been a supporter of Atlassian and its products since they where a small office in Sydney, which goes back to the start of the century (nearly).

I've been in IT forever, even before it was called IT, as was known as the EDP department. Starting in 1984, just after the first PC came out, I've seen and been involved in so much change in IT, that its unrecognizable from the time I started.

I remember Windows NT4, Windows 3.1, SQL 6.0 , floppy disks and a number of others that are now consigned to history.

To be part of the community, is very rewarding, and I've always been someone who volunteers, from coaching my son's soccer team, from the U7's, cricket teams, my daughters soccer team, my work with Oxfam.

I love community sport events, having done 17 Oxfam trail walks, more than 10 City to Surfs, Countless Gong Rides, Bowral Rides, half a dozen Half marathons, and 20 years ago, the Sydney marathon.

Now, its mostly cycling, and my South Sydney Rabbitohs, and now that I can WFH, my labradoodles, Casper and Willow.

Prashant Gami, Atlassian Community Leader

For decades, Prashant has been helping businesses stay ahead of their competition by creating a culture of continuous innovation that adds significant value. After scaling multiple businesses and leading some of Australia’s biggest dev teams, Prashant is using his expertise, in-depth knowledge and passion for technology to drive hypergrowth for his clients at x·enabler.

Pragya Malhotra, Atlassian Community Leader

😼 Tom Zhu, Atlassian Community Leader

Hi, I'm Tom Zhu, a typical cat person like Sheldon Cooper. I come from Shanghai and used to be the ACE leader there. When I was a kid, I became a big fan of computer technology, from the iMac G3, 5.25/3.5 floppy disks, and 56k modems to the latest MacBook, Nvidia GeForce graphics cards, Starlink, and fancy software/hardware stuff.

During my 10-year job career, I have gained experience across various industries including Russian interpretation, export trading, HR software, Fintech, Blockchain, Cloud Computing, and Atlassian consulting, in addition to using Jira.

I am extremely curious, and I am always looking for the root cause behind a phenomenon. I have worked with people from various cultural backgrounds, summarized common rules, written articles, and shared them with everyone. I am passionate about helping people solve problems with new technology and comprehensive solutions.

I own a small company called TMAN Consulting, still at the beginning level. We are an Atlassian Silver Solution Partner.

I enjoy metal and rock music, cute kitties, going to the gym, driving, and elegant design. I'm a typical tech geek/nerd. I really enjoy working with smart people from multicultural backgrounds; it helps me explore the beauty of the world and cultural diversity.

Thanks to God, received GTI visa invitation in October 2023. Now I've been in Sydney, settled everything down, and started a new life. I'm really looking forward to making new friends and fitting into the new environment. I believe it will be a wonderful, magical journey in Sydney ACE and the international Atlassian ecosystem.

If you want to learn more about me, please check out this article https://community.atlassian.com/t5/New-to-Jira-discussions/Self-Introduction/td-p/2265035 or book an online meeting https://calendly.com/tomzhu/30min.

---

Global Partner

Atlassian (http://atlassian.com)
Millions of users globally rely on Atlassian products every day for improving software development, project management, collaboration, and code quality.

Partner

ServiceRocket (https://www.servicerocket.com/)
ServiceRocket is trusted by thousands of enterprises, helping them get the most out of their software. Since 2003 ServiceRocket has trained over 100,000 students, built some of the most popular add-ons like the Connector for Salesforce and JIRA and authored several books on Atlassian products. Headquartered in Palo Alto with offices around the world, our products and services help clients accelerate alignment, reduce friction and connect with their teams, partners and customers.

---