How UX Psychology seizes safety critical contexts!

This is a free talk, given by a pioneer UX Psychologist!

I am thrilled to have Klaus Hofer, a Psychologist who works highly successfully in UX for safety critical areas in industry for more than three decades.
In 2018, the prestigious AIHS (Australian Institute for Health and Safety) has awarded their professional endorsement to Klaus’s UX work and offers it as recommended training to their membership and beyond. Alone in Australia Klaus has UX certified more than 320 professionals.
Klaus focused his UX work on applying UX engineering techniques to behaviour driving documents (enabling documentation) because this is where human safety is critical. Procedures to perform a surgery, or to set up and automated demolition are as safety critical as the procedure to pull the ripcord on a parachute or just to connect a kitchen stove.

The most common causes or critical inflections of incidents are found in In behaviour driving documents, which we then refer to as “caused by human error”. All too often this human error was actually caused by the document. To measurably reduce the risk of human performance errors, Klaus applied to full bandwidth of cognitive and behavioral sciences to UX engineer user documents - to make them safer. This methodology is now known as “Usability Mapping”. It is the method of how to engineer documents that measurably reduce the risk of comprehension errors and as such measurably reduce the risk of human performance errors.
More and more safety conscious industries around the globe are using Usability Mapping to craft their user documents.

Klaus will be happy to share with us some glimpses on the work he does and showcase how these documents measurably increase safety.
Klaus will also be available for a final discussion, on how to pursue a career in UX as trained psychologist!

So, if you want to broaden your perspective on what applied UX Psychology can do for industrial safety, Join us!