Agentic AI in the Enterprise: Baby Steps to Big Impact with AWS Bedrock

We’re back with another event in our 2026 lineup!🚀

Talk Summary
To solve the universal bottleneck of support engineering "toil," we developed ATTRS—a system that moves beyond standard ML classification by utilizing a secure, agentic architecture built on AWS Bedrock. By implementing a disciplined four-week rollout—transitioning from silent "Shadow Mode" to a human-in-the-loop "Label-Fixer" model using Arize Phoenix—we successfully navigated enterprise security constraints while delivering immediate triaging value. This strategic foundation proves that starting with a "smart classifier" allows teams to bypass AI hype, providing a measurable, compliant runway for transitioning into fully autonomous troubleshooting and resolution.

Agenda

• 18:15 - Doors open
• 18:30 - Talk
• 19:30 - Networking

Location:
This event will take place at XPLORE GROUP's offices in Valencia.
Avenida de Aragón 30 (Edificio Europa) piso 12 puerta A, 46021, Valencia

Don’t miss it!