Name: 🛣️👋 ON TOUR - HELLO KARLSRUHE: DASH26 Recap | AI Agent Monitoring in Practice
Start: 2026-09-24T16:00:00.000Z
Location: Exxeta AG

**AGENDA:**
5:20 pm – Foyer Open on UG floor for access to FCTG HQ Level #15
5:30 pm for networking, then look to a 6:00pm start, go to 7:30pm
5:30 pm – MOFOS Café – Mingle, Food & Quick Audience Polls - QR code upon entry

6:00 – **Welcome and Introductions** – Tyler & Jen – Who’s in the room?
6:10 - **Watching with Purpose** – What are we doing here? FCTG Customer Story
6:15 - **Lightning Round** \- Show me your…\. Dashboard – Got a great dashboard? SHARE
6:30 – **Guest Speaker** – Matt (Regional APJ Observability Evangelist)
6:45 - **Q&A –** **Audience Panel** – Ask us anything – Starting question…
"What is your biggest observability challenge?"
Audience Poll Results – Feedback
7:10 - **What’s Next?** What do you want to see? + Prizes
7:15 – 7:30 **Wind down** \- Networking & Drinks
=====================================
What would you like to see next? Ideas…

1. Customer Story? Customer Spotlights
2. Share a feature or dashboard with an “under the bonnet” aka how it works?
3. Would you like a chance to speak on a topic?
4. Community Problem Solving – Would you like a workshop-style place to take your tough issues?
5. Product demos of existing or new upcoming features?
6. Observability Clinic - Allow attendees to submit questions beforehand?
7. More Polls? On the day, in advance?
8. Bug Squashing Sessions? How do I find & fix…? Common challenges/issues?
9. Drag your boss along – A Leadership version?
10. What else would you like to see from the group?

**LOCATION**: Flight Centre Travel Group HQ - Level 15 - 275 Grey Street South Brisbane - Brisbane QLD 4101

**TRANSPORT OPTIONS**:
Walk - Walk across the Goodwill Bridge from the CBD
Public Transport - Close to SouthBank Railway, Busway Stations plus CityCat Ferry
Car Parks - Southbank Parklands or SouthPoint Secure Parking
($18 online for evening parking)
Street Parking - Limited Metered Parking Available - Enforced till 10 pm
(Zone 1 = 1 $6.85 /hr x 3 hrs)
**LINKS**:
Parking:
SouthPoint (Pre-book $18 online)
[https://www.secureparking.com.au/en-au/car-parks/australia/qld/southpoint-south-brisbane-car-park/](https://www.secureparking.com.au/en-au/car-parks/australia/qld/southpoint-south-brisbane-car-park/)
SouthBank Parklands (Pre-book $25 online)
[https://multiscanhub.com/mshubportal/booking/South%20Bank%20Parklands%20Car%20Park](https://multiscanhub.com/mshubportal/booking/South%20Bank%20Parklands%20Car%20Park)

Datadog User Group Australia

Geoff Jubb

Jennifer Taylor

Lochie Ashcroft

Bart

Ryan

Will

Camilla Bond

Steven Doolan

George Beltra 

Grant Neilsen

Dom G

emmanuel.samuel1126

Tyler Wellington

Saulo

Cai Wei

NAN TIAN

mugdha091

Rishi Juneja

Samantha Qin

evette.hsieh

Watchdogs! Datadog Down Under Brisbane

Flight Centre HQ

O **Datadog User Group Meetup** vai ao **Rio de Janeiro** para reunir profissionais apaixonados por **observabilidade**, **performance** e **tecnologia**! 🎉

Este encontro é uma oportunidade única para trocar experiências, aprender com especialistas e descobrir como o **Datadog** tem impulsionado a transformação digital de empresas ao redor do mundo.

### 🚀 O que esperar:

* **Palestras relevantes** sobre tendências e boas práticas de **observabilidade moderna**, **monitoramento de aplicações** e **otimização de performance**.
* **Convidados especiais**, profissionais que são referência no mercado e que vão compartilhar suas experiências práticas utilizando o Datadog.
* **Painel com especialistas** discutindo os desafios e o futuro da observabilidade no Brasil.

### 🎯 Por que participar:

Se você trabalha, conhece ou quer conhecer mais sobre a Datadog, seja DevOps, Infraestrutura, Operações, SRE, Engenharia de Software, Cloud, Data, Segurança..., esse evento é feito para você!

Venha aprender, se inspirar e se conectar com uma comunidade vibrante que está moldando o futuro da observabilidade.

Datadog User Group Brasil

Guilherme Galhardo

Alvaro Abreu

Alaydes Morais

Flavio Felipe

Lucas Cardoso

marccosjunior9633

Vinicius Natan

Lays Rodrigues

Alex Gross

Rebeca

Artur Seidel

Alvaro Feitais

Edson Lima 

Carlos Israel

João Pedro Monnerat

Leandro Santos Mota

Alessandro Monteiro

Thiago Leandro

Nathan

🐶 Datadog User Group Meetup Rio de Janeiro — 1ª Edição

WeWork Bossa Nova

All talks will be **presented in English**, to ensure that as many people as possible can participate and engage at this event.

**If you want to attend, please RSVP to secure your spot - this will make organizing easier. Thank you so much ♥️**

**Location:** Lightspeed Commerce, [The-B Berlin, Revaler Str. 32, 10245 Berlin](https://www.theb-berlin.com/)
\-\-\-\-\-\-

**🏠 18:00 - Arrival: Networking, Drinks & Snacks (30 min.)**
Grab yourself snacks & drinks and say hello to everybody else!

**📅 18:30 - DASH26 Recap**
**🎙️**Speaker: Alla Igityan, Enterprise Sales Engineer @ **[Datadog](https://www.datadoghq.com/) /** Marcel Drechsler, Product Owner @ **[andsafe](https://andsafe.de)**

This years annual DASH conference from Datadog was almost all about two things: Datadog for AI and AI for Datadog. Expect a comprehensive hour full of the most exciting announcements including demos, where we will also cover topics outside of AI.

**☕ 19:30 - Break (15 min.)**

**📅 19:45 - How Zendesk Put Reliability First When Scaling Its AI Agents Team (30 min.)**
**🎙️**Speaker: Tiago Araújo, Engineering Manager @ **[Zendesk](https://www.zendesk.de/)**

When Zendesk acquired Ultimate, the team became Zendesk’s AI Agents team and continued operating with much of the autonomy that had made it successful as an independent company. But as the team adapted to Zendesk’s scale, reliability expectations changed. To meet Zendesk’s SLA commitments, teams needed to identify the root cause in two minutes on average, and the existing observability posture was not built for that level of operational rigor.
In this session, Tiago Araújo, Engineering Manager, will share how Zendesk brought the AI Agents team back in line with its reliability goals without compromising engineering velocity. They’ll explain what changed when the team adopted Zendesk’s engineering best practices, how stronger observability helped engineers move faster and more safely, and why reliability became a key part of scaling the team after the acquisition.
Attendees will leave with practical lessons for onboarding acquired or newly integrated engineering teams with reliability in mind. You’ll learn how to make observability part of the onboarding process, reduce time to root cause, and help teams ship quickly without putting SLA commitments at risk

**🥗 20:15 - Drinks, Food & Networking**
Enjoy refreshments while networking with community peers!

**👋 21:00 - Goodbye, see you next time!**

Datadog User Group Berlin

Marcel Drechsler

Prajakta Aher

Ebraheem

Reza Malek

azkaasif

Tejaskumar Patel

Sibu Thomas Mathew

Chris Wolf

Pia Bösnecker

Mudra senjaliya

Rene Heinze

DASH26 Recap | How Zendesk Put Reliability First When Scaling Its AI Agents Team

Lightspeed Commerce

This is Datadog User Group ON TOUR: for the first time, we'll be in Karlsruhe to cover South Germany, proudly hosted by [Exxeta](https://exxeta.com/).

\-\-\-

All talks will be **presented in English**, to ensure that as many people as possible can participate and engage at this event.

**If you want to attend, please RSVP to secure your spot - this will make organizing easier. Thank you so much ♥️**

**Location:** Exxeta AG, [Victor-Gollancz-Straße 5, 76137 Karlsruhe](https://www.google.com/maps/place//data=!4m2!3m1!1s0x479707d66b55791f:0x4796f254a4b4fe55?sa=X&ved=1t:8290&ictx=111)
\-\-\-\-\-\-

**🏠 18:00 - Arrival: Networking, Drinks & Snacks (30 min.)**
Grab yourself snacks & drinks and say hello to everybody else!

**📅 18:30 - Datadog DASH '26 Recap**
**🎙️**Speaker: Roman Boiko, Enterprise Sales Engineer @ **[Datadog](https://www.datadoghq.com/)** / Marcel Drechsler, Product Owner @ **[andsafe](https://andsafe.de)**

This years annual DASH conference from Datadog was almost all about two things: Datadog for AI and AI for Datadog. Expect a comprehensive hour full of the most exciting announcements including demos, where we will also cover topics outside of AI.

**☕ 19:30 - Break (15 min.)**

**📅 19:45 - AI Agent Monitoring in Practice (30 min.)**
**🎙️**Speaker: Hassan Talbi, Senior DevOps Engineer @ **[Exxeta](https://exxeta.com/)**

Agents in production fail. They burn tokens. Some leak PII. You usually find out too late. In this demo we look at how Datadog shows what your agents actually do: traces, tool calls, and what runs in the background.
Live, we monitor Claude Code, Cursor, and n8n agents, and dive into traces, costs, evaluations and more.

**🥗 20:15 - Drinks, Food & Networking**
Enjoy refreshments while networking with community peers!

**👋 21:00 - Goodbye, see you next time!**

🛣️👋 ON TOUR - HELLO KARLSRUHE: DASH26 Recap | AI Agent Monitoring in Practice

Exxeta AG

Datadog

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Welcome to the **Datadog User Group Community**! 

We hope you've landed on this page because you're interested in Datadog, whether you're an old experienced Alpha Dog, or just getting started.

This group will serve as a ‘unified platform’ for everything Datadog; a place to learn, get inspired, and share any experiences & best practices around **Observability** and **Security** for modern applications.

Join our user group! And invite your friends, co-workers and anybody else you think might be interested. The more of a community we can build, the more value for everyone!

Also visit [DatadogHQ.com](https://www.datadoghq.com/)

Arielle Mella

Datadog

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