IT Support fundamentals

Feel free to join if you would like to learn more about IT support in Japan.

00 - Introduction - Level assessment
01 - do’s and dont’s in the enterprise IT support environment
02 - How to diagnose errors
a) with error code
b) without error code
03 - windows internals
a) bitlocker
b) windows registry
c) drivers
d) active directory (ADUC)
e) remote desktop
f) windows services y startup sequence
g) event viewer/logs
h) network troubleshooting
i) software center/company portal
j) LAPS / Local admin network account differences
k) Intel EMA (vPro)
l) office 365 diagnostics

Generally each point will be the subject for one day but there may be some overlap on certain training days.

Once finished we are planning to loop and may be add more subjects, so whenever you happen to join, you may have to wait until the end to get back to the first subject points.

The link to Join will be sent to participants after the RSVP

Sponsored by: https://loreatec.jp/e/