The future of the transactional CX with Emrah Sarıbaz, Head of Design at Zalando

Hi everyone! 👋

We're excited to announce our first collaboration between IxDF Utrecht and Design Reimagined Utrecht! 🎉

We're hosting an inspiring online webinar featuring Emrah Sarıbaz, Head of Design at Zalando, who will share his perspective on "The Future of the Transactional Customer Experience."

Join us for an evening of fresh insights, creative thinking, and open discussion about how design continues to shape the way we connect, interact, and build experiences in the digital world.

Whether you're a designer, researcher, or just curious about where the future of customer experience is heading, you're more than welcome to join!

💻 Online Webinar
📅 Date: Thursday, 13 November 2025
🕓 Time: 19:00 - 19:45
🔗 Join the event live: https://live.zoho.eu/sbli-hlr-cbo

Let's make this first collaboration one to remember. See you online! 🚀