Name: The human factor in SRE (co-organized by the Datadog User Group)
Start: 2025-10-30T18:00:00+01:00
End: 2025-10-30T21:00:00+01:00
Location: Datadog Netherlands

[Datadog User Group](https://www.meetup.com/datadog-amsterdam/) and Site Reliability Engineering NL are joining forces! Come and join us at Datadog for the second autumn meetup, with three excellent talks lined up about the human factor behind it all.

Datadog is hosting this event at their office:
*Herengracht 601*
*1017CV*
*Amsterdam*

**Agenda**
**18.00** Walk in, Lebanese wraps for dinner and drinks
**18.30** Opening - Robin
**\~18.40** Talk 1 - Busra: Your System Doesn’t Learn from Incidents — You Do
**\~19.10** Break
**\~19.20** Talk 2 - Andrea: SRE culture and why it's so hard to get buy-in in larger organisaties
**\~19.50** Talk 3 - Line: Why doing a postmortem should be one of your favorite activities as an engineer!
**\~20.20** Drinks
**\~21.00** \- 21\.15 End

**Talks:**

**Your System Doesn’t Learn from Incidents — You Do** by Busra Koken

Incidents are, by nature, unpredictable and often stressful. And, they’re also moments when our systems, teams, and habits get tested. When we’re brave enough to look at them closely, they reveal powerful opportunities to build stronger, reliable systems and healthier organizations.
In this talk, I’ll share real stories and practical ways to spot those hidden gaps in how we respond, communicate, and learn. You’ll leave with actionable ideas you can try in your organization to make incidents a little less painful, and your systems a little more resilient.

**SRE culture and why it's so hard to get buy-in in larger organisations by** Andrea Clasquin

Changing culture is hard! And probably the hardest part of any (big) transformation. With my background in neuroscience and behavioral science, I bring a unique perspective on why so many change initiatives stall between the first step of most used frameworks (awareness and urgency) and the next crucial step: true buy-in. In this talk, I’ll explore what neuroscience and behavioral science can teach us about that gap and how we can make a first step in changing the way we approach cultural change. I will explain why our brains resist change, and what actually helps people move from understanding to genuine commitment. We’ll look at what it really takes to build an SRE-aligned culture, and why that’s such a stretch for many organizations. Most importantly, I’ll share practical ideas you can use in your own narrative to help people not just hear the case for change, but want to be part of it!

**Why doing a postmortem should be one of your favorite activities as an engineer!** by Line de langen

Postmortems don’t usually make the list of fun parts of being an engineer. They’re often seen as paperwork with some follow-up tickets sprinkled in. But here’s the thing: they can actually be one of the most rewarding (and weirdly enjoyable) parts of the job.In this talk, I’ll make the case for seeing postmortems not as a formality, but as an opportunity. They’re a rare chance to pause, dig into how things really work (or didn’t), and turn a messy situation into useful insights. You get to learn, collaborate across teams, and make meaningful changes that actually improve how your systems — and your team — operate.If you’ve ever thought ugh, not another postmortem, this talk is for you. It might just help you see them as something more than a checklist — and one of the most valuable habits you can build as an engineer.

**Privacy notice(s):**

* When you sign up to this event you agree that photos and/or video can be made and published, with your face potentially visible.
* For security purposes your name, organization and e-mail will be shared with on-site security.

If you have any issue with this, please let us know and we’ll work something out.

William Ravensbergen

Robin van Zijll

Tim Meijer

Site Reliability Engineering NL

Technology

Linux

Open Source

System Administration

Cloud Computing

Performance Monitoring

DevOps

Infrastructure as Code

Continuous Delivery

Site Reliability Engineering (SRE)

Chaos Engineering

The human factor in SRE (co-organized by the Datadog User Group)

Culture

Learning

Observability

Resilience

Datadog Netherlands

Delen

Site Reliability Engineering NL

The human factor in SRE (co-organized by the Datadog User Group)

Site Reliability Engineering NL

Details

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