Who's Really in Charge? The People Puzzle Behind Agentic AI

Agentic AI systems are transforming how work gets done, but their real success depends on people, not just technology. This session explores why building effective, trustworthy AI agents requires skills from every background—domain expertise, ethics, communication, and systems thinking—not just coding. Drawing on research from Stanford HAI and real-world delivery experience, we’ll show how diverse human perspectives shape responsible, impactful AI. Whether you’re technical or not, your skills are essential to making agentic AI work for everyone. Join us to discover why the future of AI is powered by smarter teams, not just smarter machines.

Speaker: Rafael de Souza
Rafael is an AI Subject Matter Expert and Solution Architect with extensive experience in leading the delivery of complex AI initiatives. Specializing in the transition from linear AI pipelines to advanced agentic workflows, Rafaelbridges the gap between technical orchestration and business viability. As a Delivery Lead, he focuses on the critical intersection of cognitive architectures and human systems thinking, advocating that the success of autonomous solutions depends as much on workforce skill evolution—such as workflow design and ambiguity management—as it does on the underlying technology.