Przejdź do treści

Szczegóły

Welcome after a long break! We are happy that our new host - Artur Wala, reached out and motivated us to pick up where we left of. During our last meetup we discussed and learned about product discovery methods from the experts. It's now time to see it in practice.

18:00 - kick off
18:15 - first speaker
18:45 - second speaker
19:15 - networking & pizza

Our speakers:

  1. Artur Wala - Head of Innovation Lab @ Divante
    Agata Semenowicz, Researcher at Innovation Lab @ Divante

Title: eCommerce innovation - the effective way by using Product Discovery techniques

Description: Learn how can you solve your & your customers digital pain-points by proposing future-proof solutions that meets company's objectives.
We'll talk about the 4-week product discovery process that ends with an exectuive-self-explaining Proof of Concept.
It's an agency perspective on looking at corporate problems from the outside.
We'll cover:
-> translating your KPI's into digital opportunities,
-> testing potential solution with users
-> mapping potential solution on future-proof technologies with recommendations

2. Andreas Lange - Head of Digital Experience @ ERGO Technology & Services

Title: Customer Experience Design at scale

Description: The ERGO Group is one of the largest insurance groups in Europe and is currently undergoing a 10-year digital transformation process to prepare for the future.

Andreas Lange is Head of Customer Experience at ERGO Technology & Services S.A. and shows the approaches and strategies his team uses to ensure greater user-centricity in digital product development in a global insurance group

User Experience
Product Development

Inne zainteresowania członków: