Old World Charm, Modern Age Tactics: The Nationwide Product Management Story

In this session, Danny Allred will present how a nearly century-old institution in the insurance and financial services sector has embraced contemporary product management techniques. He will discuss the transformative effects this shift has had on the organization's people, processes, and products. Danny will outline the initial steps taken, the evolution of their practices, and the current emphasis on a people-centric approach. This strategy has enhanced the team's culture, empowering members and nurturing a mindset geared towards continuous learning, which in turn has led to enhanced customer experiences and achieving business outcomes.