Unlock Atlassian: Expert Answers to Your Toughest Questions

Join us for an interactive virtual Atlassian Community Event where your questions take center stage. In this “Ask the Experts” session, a panel of seasoned Atlassian practitioners will tackle real-world challenges submitted by attendees—live.

Whether you’re looking to:

Optimize Jira workflows or boards

Improve collaboration and knowledge sharing in Confluence

Streamline service management and requests

Plan migrations, governance, or scaling best practices

…this is your chance to get candid, practical guidance you can apply immediately.

Come prepared with your toughest questions, use cases, or “we’ve always done it this way” problems. 

You’ll leave with concrete ideas, proven tips, and patterns from experts and peers across the Atlassian Community.

Agenda

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Speakers

Rodney West - Isos Technology (Senior Atlassian Consultant)

Rodney West brings a combination of social engineering and technical expertise to all client engagements, which has made him a highly successful software architect, functional consultant, and core member of Isos Technology's Atlassian Service Delivery team. He has been a technology consultant for over twenty years and has delivered enterprise solutions across a wide range of industries.

Josh Costella - Sentify (Principal / Team Lead – System of Work | Atlassian Champion | Certifcation SME)

Josh Costella is an Atlassian Certified Administration Expert with over 20 years in tech, known for solving complex challenges for organizations like Siemens, Esurance, and Panera Bread. At Nextiva, he founded the Atlassian Solutions Team, leading its enterprise cloud migration—recognized in Atlassian’s Cloud Migration Hall of Fame—and helped the team earn runner-up for Team of the Year at Atl…

Robert Wen - Cprime (DevOps Consultant)

Robert Wen is a DevOps Consultant for Cprime, an Atlassian Platinum Solutions Partner. At Cprime, he configures and connects Atlassian products like Jira and Confluence with other tools such as Jenkins, GitLab, and GitHub to create Continuous Integration/Continuous Delivery (CI/CD) pipelines, to facilitate development on Agile frameworks such as Scrum, Kanban, and SAFe. As a SAFe Program Con…

Moderator

Summer Hogan - CSAA Insurance Group (Staff Product Manager)

My favorite quote is from Bene Brown and reads "Only when we are brave enough to explore the darkness, we discover the infinite power of our light." I am a results oriented product owner and enjoy working collaboratively with all members of the business and software development lifecycle in definition and validation of products, I am also a community leader and love helping others learn and gr…

Hosted By

Derrick Taylor David, Atlassian User Group Leader

Josh Costella, Chief Operating Officer at XALT

Josh Costella is an Atlassian Certified Administration Expert with over 20 years in tech, known for solving complex challenges for organizations like Siemens, Esurance, and Panera Bread. At Nextiva, he founded the Atlassian Solutions Team, leading its enterprise cloud migration—recognized in Atlassian’s Cloud Migration Hall of Fame—and helped the team earn runner-up for Team of the Year at Atlassian Team ’22. At Atlassian, Josh supported internal innovation and enterprise customer enablement as a Senior Solutions Architect, showcasing the art of using Atlassian tools to improve Atlassian itself. At Praecipio, he mentored consultants in Modern Service Management, elevating client outcomes across industries. He later served as COO of XALT, helping drive its US launch and operational strategy.

Now at Sentify, Josh leads the US System of Work practice, shaping a team-first culture internally while co-developing true partnerships that help organizations evolve not just tools, but the way they actually work.

Rodney West, Technical Practice Owner for Service Management

Summer Hogan,

My favorite quote is from Bene Brown and reads "Only when we are brave enough to explore the darkness, we discover the infinite power of our light." I am a results oriented product owner and enjoy working collaboratively with all members of the business and software development lifecycle in definition and validation of products, I am also a community leader and love helping others learn and grow in the tools we use everyday!

Robert Wen, Atlassian Delivery Solutions Architect

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Global Partner

Atlassian (http://atlassian.com)
Millions of users globally rely on Atlassian products every day for improving software development, project management, collaboration, and code quality.

For over a decade, Atlassian customers have come together to network, share ideas, solve problems, and find new ways to use Atlassian products. Today, more than 15,000 people take part in Atlassian community events in more than 30 countries.

Complete your event RSVP here: https://ace.atlassian.com/events/details/atlassian-phoenix-presents-unlock-atlassian-expert-answers-to-your-toughest-questions/.