
What we’re about
This community will explore the role of Customer Success as part of an organization’s strategy. Our main goal is to bring Customer Success and Professional Services Professionals together as a resource for each other. We will focus primarily on building a community, knowledge sharing, and networking. CuSP aims to achieve this by hosting a regular meetup where members of the CS & PS community come together to share best practices for creating strategy, exploring similarities and differences of adjacent practices, and how CS & PS creates value for organizations.
EXCITING NEWS! As of October 2021, the MeetUp group will be sponsored by Melo Associates, a Chicago based Recruitment Firm that focuses on Customer Success & Professional Services Hiring. Check out the website here: https://meloassociates.com/.
Volunteer Signups
Sponsorship Signups
Speaker/Panelist Signups
Upcoming events (1)
See all- CuSP's Annual End of Summer Happy Hour - Sponsored by ChurnZeroNeeds location
**IMPORTANT NOTE: RSVP here: https://luma.com/2iqxncnn
## DETAILS
IMPORTANT TO KNOW
- This is an in person event in Chicago.
EVENT OVERVIEW
SAVE THE DATE!
Join Chicago’s Customer Success Community on Wednesday, September 17, 2025 for CuSP's 5th Annual End of Summer Happy Hour Event!
Join us for an evening of networking, chit-chat, and fun!
It doesn't matter whether you are new to CS or if you have been working as a CS professional for years; everyone is welcome.WHERE:
TBDHOW:
Introduce yourself to Parul, Kimberly or Swati and start the conversation!This is the final event in the three event series sponsored by ChurnZero. Drinks are sponsored for 2 hours, be on time!
We look forward to seeing you soon!
About our SPONSOR:
Big thank you to our Sponsor ChurnZero - ChurnZero is the platform and partner for customer growth. They provide game-changing software to understand, strengthen, and grow your customer relationships by connecting AI, analytics, and automation to the customer experience.ChurnZero’s dynamic health and relationship scores, forecasting, reporting, trend tracking, and proprietary Customer Success AI™ tell you exactly what customers want and need, and why. Your team will be able to create hyper-personalized communications and strategic journeys at the touch of a button. Best of all, ChurnZero grows with your business, so you can increase revenue and retention, and succeed at scale.
Learn more at www.churnzero.comThanks to all our CuSP and CuSP Leaders sponsors:
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CuSP Sponsor: Melo Associates
CuSP Leaders Sponsors- Melo Associates and CustomerXSuccess
ABOUT CuSPLearn more about CuSP: A Customer Success Community and join our Meetup group: https://www.meetup.com/CuSP-A-Customer-Success-Community/
Volunteer Signups: https://cusp.typeform.com/to/Jh3bTo
Sponsorship Signups: https://cusp.typeform.com/to/hfo8vI
Speaker/Panelist Signups: https://cusp.typeform.com/to/x9oMIdQUESTIONS?
If you have any questions please contact Swati, Parul, or Kimberly via the CuSP Meetup group or connectwithcusp@gmail.com.
#ConnectWithCuSP**CuSP is sponsored by Melo Associates, a Recruitment Firm focused in Revenue Protection and Expansion Hiring. Check them out here: meloassociates.com**
To learn more about the Customer Success Function, check out The Customer Success Association at https://www.customersucces