Sobre nosotros
The New York Chapter of the Service Design Network, historically called the NYC Service Design Collective, is a non profit run entirely by volunteers that aims to strengthen and grow the Service Design community within New York. Ultimately we hope to make Service Design more accessible as a discipline and methodology. We run monthly events to bring together SD professionals, academics, and enthusiasts. All levels welcome.
To review previous event photos, recordings and recap articles take a look at our website https://sdnnyc.com/ and check out the Community section.
The Service Design Network is a global network of Service Design professionals with chapters like us across the world. SDN manifesto: Service Design is crucial for all private and public organizations that want to innovate and improve their service strategies, offerings and the user experiences. The Service Design Network (SDN) is the platform to connect you with like-minded passionate service designers from companies, agencies and universities, and with curious innovators who embrace and apply this approach for the better of their organizations and for people.
Eventos próximos
1
- $10.00
Talk & Workshop: Value Exchange Redefined - How Service Design Adapts to AI
Intuit Office, 51 Astor Pl, New York, NY 10003, New York City, NY, USTuesday, April 28st - 6:30-8:00 PM EDT
Talk & Workshop:
Value exchange redefined: how service design role is adapting in organizations to deliver on agentic aiEvent Description
This talk will go over the ongoing evolution of the service industry and how the low code/no code revolution is requiring service designers to rethink how to design for services using an agentic workflow mindset. The talk will be followed by an open discussion about this topic where participants will have the opportunity to share and reflect with others about their experience.About Our Speaker
Carol Massa
Carol is a multi-disciplinary designer with more than ten years of experience working at the intersection of innovation, design and technology.Her focus has been on improving service experiences in large complex healthcare systems through digital health platforms. As a Service Design Lead at Northwell Health, she acts as a facilitator to enhance service experiences for patients and clinicians and works with key stakeholders across departments on AI strategy leveraging digital partnerships inside and outside of the healthcare system
Agenda
- 6:30-7:00PM Meet & mingle over food and drink
- 7:00-8:00PM Presentation
- 8:00-8:15PM Discussion & Networking
- 8:15PM - ? After-Party
Address
Intuit
51 Astor Place
New York, NY 10003After-Party:
No Bar
The Standard
25 Cooper SqFinancial Transparency & Scholarships
As a non-profit, we do our best to strike a balance between making our events available to all and ensuring we keep the lights on. For this event, we are charging $10.- If this amount is prohibitive for you to attend this event, please message Barry on Meetup and we’ll provide you a scholarship to this event. You can also email us at sdn.newyorkchapter@gmail.com as we may miss messages on this platform.
- If you’d like to provide scholarships, please message Barry on Meetup and he will follow up with you.
See you there :)
David, Francesco, Yasmin, Cameron, Lynn, Nicholas, & BarryPhoto by:
39 asistentes
Eventos pasados
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