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Welcome to Toastmasters Business Club Slovenia, a **safe and friendly** place where you can practice your speaking skills and develop leadership skills essential for success in business and career. **What to Expect at Our Meeting** Our meetings are conducted in **English** and follow a dynamic and engaging structure: 1️⃣ Prepared Speeches – Members deliver speeches on any topic they choose. 2️⃣ Impromptu Speaking (Table Topics) – A fun, short-form speaking challenge. New guests are welcome to try it out or simply observe. 3️⃣ Evaluations & Feedback – Speakers receive supportive and helpful feedback to grow. **Optional bonus sessions:** 4️⃣ Ideas to Practice – Mini workshops or demo presentations by members. 5️⃣ Member for Member – A “pitch-style” segment where members (and occasionally guests) can present their ideas, businesses, or projects. Interested in presenting your idea to us? Email us in advance at info@tmbusiness.si. **📍 Location & Time** We meet twice a month, every 1st and 3rd Monday, at: Socialna akademija, Tržaška 132, Ljubljana 🕖 Please arrive by 18:20 so we can get to know you a bit. *How to find us:* Go to the second floor, turn left, and you'll find us at the end of the hallway or watch instructions [here](https://www.youtube.com/shorts/dDnVb0BNnpA). Can’t make it in person? Join us on Zoom: [https://bit.ly/ToastmastersZoom](https://bit.ly/ToastmastersZoom) *Come visit us a few times to see if we’re the right fit for you. Everyone is welcome.* Usually there are between 9-16 people, average being 12. As our motto is "*You win, when you act*", let your voice be heard. See you soon!

🥚🧺 TIVOLI SPRING PICNIC: Easter Monday Edition 🧺🥚 The Big Easter Potluck • Picnic #3 of the Season Easter Sunday is for family. Easter Monday is for the community. The shops are closed, the city is quiet, and your fridge is probably full of leftover ham, colored eggs, and potica. Don’t eat them alone on your couch—bring them to Tivoli! We’re turning the third picnic of the spring into a massive International Easter Potluck. 📅 EVENT DETAILS 📅 Monday, 6 April (Easter Monday Holiday) ⏰ From 12:00 onwards 📍 Tivoli Park (Same spot as last time) 💸 FREE — Just bring your leftovers and a blanket 📍 Coordinates: 46.052752, 14.496115 📲 WhatsApp Group (Live location & updates): 👉 https://chat.whatsapp.com/LxPd1Irj1nkFZNYGu0jDRl 🥗 THE EASTER POTLUCK (Bring & Share) This time, we encourage the "Slovenian Easter Basket" vibe. Bring your leftovers or favorite snacks: 🥚 Boiled Eggs (Let’s see who has the best colors!) 🍖 Šunka (Ham) & Hren (Horseradish) 🥮 Potica & Sweets 🥤 Drinks & Refreshments 🎉 WHAT TO EXPECT 🏐 Games everywhere Volleyball • Football • Badminton • Frisbee • Cards 🎶 Music & chill Bring a speaker, bring your vibe 🧺 Picnic energy Blankets, food, sun, relaxed atmosphere 🌍 International + local crowd Meet new people easily — no pressure 🌞 Spring day well spent 🥤 WHAT TO BRING ✔ Your Easter leftovers (Eggs, Ham, Potica, etc.) ✔ A picnic blanket ✔ Drinks & Sunscreen ✔ Outdoor games or instruments ✔ Good energy (Essential!) Dogs & kids are more than welcome! 🐕👶 🌦️ RAIN PLAN If the clouds decide to crash the party, we postpone. Check the WhatsApp group at 11:00 AM on Monday for the final "Go/No-Go" call. 🌍 LJUBLJANA INTERNATIONAL Powered by the city's largest international community. We don't just host events; we build friendships. Weekly meetups Open, welcoming vibe No "strangers," just friends you haven't met yet 👉 Stay Connected: https://linktr.ee/ljubljanainternational ⚡ FINAL WORD The fridge is full, the sun is out, and the holiday is long. Don't waste the Monday. 👉 🥚 Bring the eggs. 👉 🧺 Bring the blanket. 👉 🌍 Meet the world. See you in the grass!

📚🍻 ZAP Pub Quiz – Your New Wednesday Tradition! Powered by Ljubljana International 🧠✨ If you want a fun night, new friends, good vibes, and a mix of internationals & locals — this is the Wednesday event you don’t want to miss. Come solo. Come with friends. Either way, we’ll put you in a team and you’ll leave knowing new people. 📍 The Place, Plečnikov trg 1 ⏰ Every Wednesday @ 19:00 💶 €5 entry • All English • Open to everyone ✨ The Vibe 🌍 A big, friendly, international crowd 😄 Easy to socialize — zero awkwardness 🍺 Chill drinks + good music + fun atmosphere 🧠 5 trivia rounds (memes, geography, music, movies, pop culture) 🏆 Prizes & bragging rights 🔥 Great mid-week energy boost It’s not about winning — it’s about connecting, laughing, and having a good time. 🕹️ How To Join 1️⃣ Join our WhatsApp Group Team forming + updates happen here: 👉 https://chat.whatsapp.com/KB3YaX1GuqY4eYcYUh3TpK 2️⃣ Sign Up (recommended!) This helps us organize seating & teams: 👉 https://docs.google.com/forms/d/e/1FAIpQLSc-nHP7z815r8oxeyqlPTFRuQ_wSaQNZCgzRQ30nG9rIvB5-A/viewform 3️⃣ Show up (solo or with friends) 4️⃣ Pay €5 at the bar 5️⃣ Grab a drink 🍺 6️⃣ Meet your team & enjoy the quiz! 👥 Teams 👫 Teams of 2–8 players 🙋 Solo players get matched right away 💬 Coordination is super easy through WhatsApp WhatsApp Group: https://chat.whatsapp.com/KB3YaX1GuqY4eYcYUh3TpK Sign-Up Form: https://docs.google.com/forms/d/e/1FAIpQLSc-nHP7z815r8oxeyqlPTFRuQ_wSaQNZCgzRQ30nG9rIvB5-A/viewform 🕺 Timeline 🕧 18:30–19:00 — Arrivals, chit-chat, team formation 🧠 19:00–22:00 — Quiz (5 rounds) 🏆 22:00+ — Prizes + after-quiz drinks 📍 Essentials 📅 Every Wednesday 📍 The Place, Plečnikov trg 1 💰 €5 🗣️ English 👥 Teams 2–8 🍻 Friendly, social, international crowd 🔗 Important Links 🌍 All links in one place (Linktree): 👉 https://linktr.ee/ljubljanainternational 💬 WhatsApp Group: 👉 https://chat.whatsapp.com/KB3YaX1GuqY4eYcYUh3TpK 📝 Quick Sign-Up: 👉 https://docs.google.com/forms/d/e/1FAIpQLSc-nHP7z815r8oxeyqlPTFRuQ_wSaQNZCgzRQ30nG9rIvB5-A/viewform 💡 If you want a mid-week plan that’s fun, social, relaxed, and full of new people — you’ll love this quiz night. 📲 See you on Wednesday — come meet the community! 🎉✨

📚🍻 ZAP Pub Quiz – Every Wednesday at The Place! Hosted by Ljubljana International 🧠✨ Looking for something fun, social, and international on a Wednesday night? Welcome to Ljubljana’s favorite weekly quiz night. Whether you come solo or with friends — we’ll make sure you have a team, a drink in hand, and a great night ahead. 🍺 📍 The Place, Plečnikov trg 1 ⏰ Every Wednesday at 19:00 💶 €5 entry • All in English • Everyone welcome ✨ What Makes This Quiz Special? 🌍 It’s the most international quiz in the city 😄 Super friendly atmosphere — easy to meet new people 🧠 5 creative rounds (music, memes, geography, pop culture, surprises) 🍻 Affordable drinks & great vibes 👀 Perfect for newcomers to Ljubljana 🏆 Fun prizes every week You don’t need to be a trivia expert. You just need to show up and enjoy the night. 🕹️ How to Join 1️⃣ Join our WhatsApp Group – all updates & team formation happen here: 👉 https://chat.whatsapp.com/KB3YaX1GuqY4eYcYUh3TpK 2️⃣ Sign Up (Recommended!) It helps us organize tables and teams: 👉 https://docs.google.com/forms/d/e/1FAIpQLSc-nHP7z815r8oxeyqlPTFRuQ_wSaQNZCgzRQ30nG9rIvB5-A/viewform 3️⃣ Come solo or bring friends 4️⃣ Pay €5 at the bar 5️⃣ Grab a drink, meet your team & enjoy the quiz! 🎯 Teams & Groups 👫 Teams can be 2–8 players 🙋‍♂️ Coming alone? We’ll match you instantly 💬 All coordination happens in WhatsApp — super easy and fast WhatsApp: https://chat.whatsapp.com/KB3YaX1GuqY4eYcYUh3TpK Sign Up Form: https://docs.google.com/forms/d/e/1FAIpQLSc-nHP7z815r8oxeyqlPTFRuQ_wSaQNZCgzRQ30nG9rIvB5-A/viewform 🕺 Wednesday Schedule 🕧 18:30–19:00 — Arrival & team matching 🧠 19:00–22:00 — 5 rounds of trivia 🏆 After 22:00 — Prizes, chats & post-quiz hangout 📍 Event Details 📅 Every Wednesday 📍 The Place – Plečnikov trg 1 💶 €5 entry 🗣️ English 🎯 Teams of 2–8 🍻 Friendly, social, international vibes 🔗 Useful Links 🌍 Linktree (all links together): 👉 https://linktr.ee/ljubljanainternational 📱 WhatsApp Group: 👉 https://chat.whatsapp.com/KB3YaX1GuqY4eYcYUh3TpK 📝 Quick Sign-Up: 👉 https://docs.google.com/forms/d/e/1FAIpQLSc-nHP7z815r8oxeyqlPTFRuQ_wSaQNZCgzRQ30nG9rIvB5-A/viewform 💡 Whether you’re new in town, curious, social, or looking for mid-week fun — this quiz is one of the easiest ways to meet people and make your Wednesdays amazing. 📲 Come for the quiz. Stay for the people. See you on Wednesday! 🎉✨

📚🍻 Ljubljana International: ZAP Pub Quiz — Every Wednesday @ The Place! 🧠🔥 🎉 NO TEAM? NO PROBLEM! 💬 Quiz in English • €5 entry • Open to everyone New in Ljubljana? Friends bailed last minute? Just want to meet people & have fun? Join the city’s most international weekly pub quiz — over 100 players from everywhere, great vibes, mixed teams, and guaranteed laughs. 📍 Every Wednesday – 19:00 📍 The Place, Plečnikov trg 1 ✨ WHY PEOPLE LOVE THIS QUIZ 🌍 Meet internationals, Erasmus students & locals 😄 Super friendly atmosphere 🧠 Fun categories: memes, music, geography, pop culture & surprises 🍺 Great drinks, great people, great energy 🏆 Win beers, vouchers & bragging rights 🔥 Perfect if you’re solo — we match you on arrival! 🕹️ HOW TO JOIN 1️⃣ Join the WhatsApp Group (teams & updates here): 👉 https://chat.whatsapp.com/KB3YaX1GuqY4eYcYUh3TpK 2️⃣ Sign Up (recommended!) Helps us manage seating & teams: 👉 https://docs.google.com/forms/d/e/1FAIpQLSc-nHP7z815r8oxeyqlPTFRuQ_wSaQNZCgzRQ30nG9rIvB5-A/viewform 3️⃣ Show up solo or with friends 4️⃣ Pay €5 at the bar 5️⃣ Meet your team, grab a drink 🍺 6️⃣ Enjoy 5 rounds of fun, fast-paced trivia 🎯 TEAM RULES 👥 Teams of 2–8 players 🎯 Solo? We place you with an international team 💬 Coordination happens in WhatsApp (super easy) 👉 WhatsApp Group https://chat.whatsapp.com/KB3YaX1GuqY4eYcYUh3TpK 👉 Sign-Up Form https://docs.google.com/forms/d/e/1FAIpQLSc-nHP7z815r8oxeyqlPTFRuQ_wSaQNZCgzRQ30nG9rIvB5-A/viewform 🕺 WEDNESDAY SCHEDULE ⏰ 18:30–19:00 – Arrival, drinks, team formation 🧠 19:00–22:00 – 5 rounds of trivia 🏆 22:00+ – Prizes, drinks & after-party vibe 📍 QUICK DETAILS 📅 Every Wednesday 📍 The Place, Plečnikov trg 1 💶 €5 entry 🗣️ English 👫 Teams 2–8 🍻 International, social, fun 🔗 IMPORTANT LINKS 🌍 Linktree (all links): 👉 https://linktr.ee/ljubljanainternational 💬 WhatsApp Group: 👉 https://chat.whatsapp.com/KB3YaX1GuqY4eYcYUh3TpK 📝 Sign-Up Form: 👉 https://docs.google.com/forms/d/e/1FAIpQLSc-nHP7z815r8oxeyqlPTFRuQ_wSaQNZCgzRQ30nG9rIvB5-A/viewform 💡 If you’re new, social, curious, or just want a fun Wednesday — this is the place to be. Every week, new people. New teams. New winners. New stories. 📲 Join the quiz. Meet people. Laugh. Connect. Let’s make Wednesdays legendary. 🎉✨

🍻 LOO-BLAH-NAH International ZAP Pub Quiz – Every Tuesday @ 19:00! 🧠 Every Tuesday @ 7 PM 📍 Pub LOO-BLAH-NAH Center (Adamič-Lundrovo nabrežje 1) 🗣 Quiz in ENGLISH \| 💶 €5 per person \| 👥 Teams of 2–5 Join us every Tuesday evening at Pub LOO-BLAH-NAH Center for a fun, competitive, and social international pub quiz. ⚠ IMPORTANT: EXCLUSIVE & INTIMATE This venue is cozy! We have a strict limit of 50 people. Registration is highly advised—secure your spot before it fills up! 👉 Register here: https://forms.gle/V5fJieLx3ySXjnoS7 🎯 WHAT IS IT? Teams of 2 to 5 people compete in 4 rounds of 10 questions. General knowledge, pop culture, movies, music, geography, weird facts & surprises. The top 2 teams win rich prizes 🏆 (drinks, bar goodies, and eternal bragging rights). 🙋‍♀ NO TEAM? NO PROBLEM! Want to come but don’t have a team? 👉 Join the Ljubljana International WhatsApp Community and just write that you’d like to attend the Tuesday Pub Quiz. We’ll connect you with other like-minded people and make sure you get a spot at a fun international table. 🔗 Join the WhatsApp Group: https://chat.whatsapp.com/KB3YaX1GuqY4eYcYUh3TpK 🕹 HOW IT WORKS 1️⃣ Register your team in advance (recommended – the venue fits only \~50 people). 2️⃣ Arrive around 18:45 at Pub LOO-BLAH-NAH Center. 3️⃣ Pay €5 per person at the bar (cash/card). 4️⃣ Grab a drink 🍺 and get comfy with your team. 5️⃣ Play 4 rounds × 10 questions – all in English. 6️⃣ Top teams win prizes & glory. 📍 EVENT DETAILS 📅 When: Every Tuesday 🕖 Time: 19:00 (quiz starts shortly after) 📍 Where: Pub LOO-BLAH-NAH Center 💶 Entry: €5 per person 👥 Team size: 2–5 players 🗣 Language: English 👨‍👩‍👧‍👦 Vibe: Fun, friendly, international & a bit competitive 📅 SCHEDULE Every Tuesday: 🕖 18:45: Arrival, drinks, and finding your team. 🧠 19:00: Quiz starts! 🏆 21:00: Winners announced & celebratory drinks. ⚠ LIMITED SEATING – REGISTRATION ADVISED The pub holds around 50 people, so spots can fill up quickly. To secure a place for your team: ✅ Register your team in advance here: https://forms.gle/V5fJieLx3ySXjnoS7 ✅ Or join the WhatsApp group and say you’re coming here: https://chat.whatsapp.com/KB3YaX1GuqY4eYcYUh3TpK 📲 Come for the quiz, stay for the people. Make Tuesday your new favorite pub night at LOO-BLAH-NAH International ZAP Pub Quiz! This event is organized by Ljubljana International, ZAP Events and Pub LOO-BLAH-NAH Center \-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\- 🍻 LOO-BLAH-NAH International ZAP Pub Quiz – Vsak torek ob 19:00! 🧠 Vsak torek ob 19:00 📍 Pub LOO-BLAH-NAH Center (Adamič-Lundrovo nabrežje 1) 🗣 Kviz v ANGLEŠČINI \| 💶 5 € na osebo \| 👥 Ekipe 2–5 oseb Pridružite se nam vsak torek v Pubu LOO-BLAH-NAH Center na zabavnem, tekmovalnem in mednarodnem pub kvizu! ⚠ POMEMBNO: INTIMNO & OMEJENO ŠTEVILO MEST Prostor je majhen in sprejme največ 50 ljudi. Zato priporočamo obvezno registracijo – zagotovite si mesto, preden se zapolni! 👉 Registracija: https://forms.gle/V5fJieLx3ySXjnoS7 🎯 KAJ JE TO? Ekipe 2 do 5 oseb tekmujejo v 4 krogih po 10 vprašanj. Teme vključujejo splošno znanje, pop kulturo, filme, glasbo, geografijo, nenavadna dejstva in presenečenja. Najboljši dve ekipi prejmeta lepe nagrade 🏆 (pijače, nagrade iz bara in večna hvala & slava). 🙋‍♀ NIMAŠ EKIPE? NI PROBLEMA! Želiš priti, pa nimaš ekipe? 👉 Pridruži se WhatsApp skupnosti Ljubljana International in napiši, da želiš na torkov pub kviz. Povezali te bomo z drugimi udeleženci in ti zagotovili ekipo. 🔗 WhatsApp skupina: https://chat.whatsapp.com/KB3YaX1GuqY4eYcYUh3TpK 🕹 KAKO DELUJE 1️⃣ Registriraj svojo ekipo vnaprej (priporočljivo – prostor sprejme samo 50 ljudi). 2️⃣ Pridi ob 18:45 v Pub LOO-BLAH-NAH Center. 3️⃣ Plačaj 5 € na osebo na baru (gotovina/kartica). 4️⃣ Vzemi pijačo 🍺 in se udobno namesti s svojo ekipo. 5️⃣ Igraj 4 kroge po 10 vprašanj – vse v angleščini. 6️⃣ Najboljši ekipi prejmeta nagrade & slavo. 📍 PODROBNOSTI DOGODKA 📅 Kdaj: Vsak torek 🕖 Čas: 19:00 (kviz se začne kmalu po tem) 📍 Kje: Pub LOO-BLAH-NAH Center 💶 Vstopnina: 5 € na osebo 👥 Velikost ekipe: 2–5 igralcev 🗣 Jezik: Angleščina 🌍 Vibe: Zabavno, prijazno, mednarodno & malo tekmovalno 📅 URNIK Vsak torek: 🕖 18:45 – prihod, pijača, oblikovanje ekip 🧠 19:00 – začetek kviza 🏆 21:00 – razglasitev zmagovalcev & druženje ob pijači ⚠ OMEJENA MESTA – PRIPOROČENA PRIJAVA Da si zagotovite mesto: ✅ Registrirajte svojo ekipo: https://forms.gle/V5fJieLx3ySXjnoS7 ali ✅ Pridružite se WhatsApp skupini in napišite, da prihajate: https://chat.whatsapp.com/KB3YaX1GuqY4eYcYUh3TpK 📲 Pridite zaradi kviza, ostanite zaradi ljudi. Naj torek postane vaš novi najljubši pub večer z LOO-BLAH-NAH International ZAP Pub Quiz! Organizirajo: Ljubljana International, ZAP Events in Pub LOO-BLAH-NAH Center.

🍑 NORD AFTERWORK THURSDAYS — 3+1 GRATIS Every Thursday in April • From 7PM 📍 Pub LOO-BLAH-NAH Center, Ljubljana Ljubljana, it's time to upgrade your Thursdays. Forget boring afterwork drinks — we're turning Thursdays into a Nord-powered social ritual. Together with Nord Hard Seltzer, Ljubljana International, and Pub LOO-BLAH-NAH, we’re launching a new weekly hangout where locals, expats, creatives, and party people meet to relax, connect, and start the weekend early. 🍹 3+1 GRATIS on all Nord Hard Seltzers all night Nord is Slovenia’s first hard seltzer — a fresh alternative to beer and cocktails: • light • refreshing • low calories • full of flavor Choose your favorite: 🍑 Cheeky Peach 🥭 Mango Tangerine 🫐 Bluberry Mint 🍋 Lemon Elderberry 🍊 Blood Orange Ginger 🌿 Lemongrass Green Tea 🍋 Matter Lemon 🥭 Mrfy Guava Fresh 🎶 What to expect • international crowd • indie / retro party vibes • new people & spontaneous conversations • music, laughter and good energy • creative and festival-style atmosphere Basically: the best way to spend your Thursday in Ljubljana. 🔥 Why come? Because Thursday is the new Friday. Because Nord is the perfect drink for social nights. Because the best nights start unplanned with good people. And because 3+1 Nord tastes better with friends. 📅 Every Thursday in April 🕖 From 19:00 📍 Pub LOO-BLAH-NAH Center Bring your friends, meet new people, and start your weekend early. QUIT YOUR JOB. DRINK A NORD. See you Thursday. 🌎 Join the Community Meet people before and after events in our Ljubljana International community: 👉 WhatsApp group https://chat.whatsapp.com/KB3YaX1GuqY4eYcYUh3TpK 👉 Events & socials https://linktr.ee/ljubljanainternational

Have you ever had a great idea but failed to share it with others due to stage fright? Are you ready to conquer your fear of public speaking? Join us at Toastmasters Klub Ljubljana for an interactive workshop designed to help you build confidence and develop effective public speaking skills. Our experienced members will guide you through exercises to improve your communication skills, critical thinking, and impromptu speaking abilities. Whether you're a beginner or an experienced speaker looking to enhance your leadership and presentation skills, this workshop is perfect for you. Don't miss this opportunity to network with like-minded individuals, practice your English as a second language, and unleash your creativity in a supportive and encouraging environment. Learn the art of DIY presentations and gain valuable insights on how to excel in social networking settings. Join us and take the first step towards becoming a confident and successful communicator. See you there! MEETING STRUCTURE: 1st PART - prepared speeches 2nd PART - short impromptu speech competition (you can vote for the best speaker, and you can also participate) 3rd PART - evaluation of speeches and general feedback Toastmasters is an incredibly safe environment. We guide you every step of the way. Great communication skills make the leaders of tomorrow! https://toastmasters.si info@toastmasters.si WE MEET EVERY THURSDAY at Gozdarski inštitut Slovenije AT 18.45 (every 1st and 3rd Thursday of the month meetings are in English, the rest in Slovenian.) Gozdarski inštitut Slovenije Večna pot 2 1000 Ljubljana OUR MEETUP IS MOSTLY USED BY GUESTS. MORE PEOPLE ATTEND. Ti je že kdaj tako zagodla trema, da je tvoja super ideja ostala na papirju, neizrečena? Če želiš več samozavesti pri javnem nastopanju, te toplo vabimo na naše Toastmasters srečanje. Brez skrbi, ne bo ti treba na oder, celo srečanje in vse govorce lahko opazuješ kot gost oz. gostja. Vse je prilagojeno tvojemu tempu. POTEK SREČANJA: 1. DEL - vnaprej pripravljeni govori 2. DEL - kratki improvizirani govori (lahko glasuješ za najboljši govor, lahko pa tudi sodeluješ) 3. DEL - evalvacija govorov in splošne povratne informacije Toastmasters je izjemno varno okolje. Vodimo te na vsakem koraku in skozi odlične komunikacijske spretnosti gradimo voditelje prihodnosti. https://toastmasters.si info@toastmasters.si VABLJEN/A VSAK ČETRTEK v Gozdarski inštitut Slovenije ob 18:45.Vsako 1. in 3. srečanje v mesecu poteka v angleščini, ostala srečanja pa v slovenščini. Gozdarski inštitut Slovenije Večna pot 2 1000 Ljubljana NAŠ MEETUP JE NAMENJEN GOSTOM. NA SREČANJA PRIDE VEČ LJUDI.

Imagine your organisation is going through a major change programme—such as a platform migration, system rollout, or large operational transformation. During these periods, service desks and call centre teams can generate thousands of incident tickets in a very short time. Although organisations typically define the correct format for logging incidents, the reality on the ground is often very different. Agents are under pressure, dealing with high call volumes and urgent user requests. As a result, many tickets are created quickly, often with incomplete, inconsistent, or poorly structured information. The consequence? Service teams struggle to triage effectively. Common challenges include: Thousands of tickets describing the same issue in different ways Poor data quality that makes analysis difficult Difficulty identifying duplicate or related incidents Delays in identifying the true root cause Valuable operational time spent manually reviewing tickets So the key question becomes: How can we triage thousands of incidents when the data itself is messy? In this interactive workshop, we will explore how Atlassian Rovo Agents can help solve this problem. Together we will design and build a multi-role Rovo Agent capable of analysing incident data and helping service teams make better decisions faster. During the session we will: Create a Rovo Agent live Configure roles that analyse incident information Interpret poorly structured ticket data Identify patterns and group related incidents Automatically highlight duplicate or similar tickets Support smarter triage and prioritisation Enable the potential to automatically close duplicate incidents This workshop is designed to be hands-on and practical. Rather than simply discussing concepts, we will build the Rovo Agent together and see how it works in action. By the end of the session, you will see how AI-powered agents can transform chaotic ticket queues into structured insights that enable faster triage and informed operational decisions. Whether you work in IT Service Management, Service Operations, Platform Engineering, or AI-enabled support teams, this session will provide practical insight into how Rovo Agents can help manage incident volumes at scale. Join us as we turn ticket chaos into intelligent triage. Predstavljajte si, da vaša organizacija prehaja skozi obsežen program sprememb — na primer migracijo platforme, uvedbo novega sistema ali večjo operativno transformacijo. V takšnih obdobjih lahko službe za podporo uporabnikom in klicni centri v zelo kratkem času ustvarijo na tisoče incidentnih zahtevkov. Čeprav organizacije običajno določijo pravilen način beleženja incidentov, je realnost na terenu pogosto precej drugačna. Agentje so pod pritiskom, soočajo se z velikim številom klicev in nujnimi zahtevami uporabnikov. Zato se številni zahtevki ustvarijo zelo hitro, pogosto z nepopolnimi, nedoslednimi ali slabo strukturiranimi informacijami. Posledica? Podporne ekipe težko učinkovito izvajajo triažo. Pogosti izzivi vključujejo: Na tisoče zahtevkov, ki opisujejo isto težavo na različne načine Slabo kakovost podatkov, ki otežuje analizo Težave pri prepoznavanju podvojenih ali povezanih incidentov Zamude pri odkrivanju pravega vzroka težave Veliko operativnega časa, porabljenega za ročno pregledovanje zahtevkov Ključno vprašanje zato postane: Kako lahko izvajamo triažo na tisočih incidentov, ko so podatki sami po sebi neurejeni? Na tej interaktivni delavnici bomo raziskali, kako lahko Atlassian Rovo Agent pomaga rešiti ta problem. Skupaj bomo zasnovali in zgradili večvlogni Rovo Agent, ki bo sposoben analizirati podatke o incidentih in podpornim ekipam pomagati hitreje sprejemati boljše odločitve. Med delavnico bomo: v živo ustvarili Rovo Agenta konfigurirali vloge za analizo informacij o incidentih interpretirali slabo strukturirane podatke iz zahtevkov prepoznali vzorce in združevali povezane incidente samodejno izpostavili podvojene ali podobne zahtevke podprli pametnejšo triažo in določanje prioritet omogočili potencial za samodejno zapiranje podvojenih incidentov Delavnica je zasnovana praktično in interaktivno. Namesto zgolj razprave o konceptih bomo Rovo Agenta skupaj zgradili in videli, kako deluje v praksi. Do konca srečanja boste videli, kako lahko agenti, podprti z umetno inteligenco, kaotične vrste zahtevkov spremenijo v strukturirane vpoglede, ki omogočajo hitrejšo triažo in bolj informirane operativne odločitve. Ne glede na to, ali delate na področju upravljanja IT storitev (IT Service Management), operacij storitev, platformnega inženiringa ali AI-podprte podpore, vam bo ta delavnica ponudila praktičen vpogled v to, kako lahko Rovo Agenti pomagajo obvladovati velike količine incidentov. Pridružite se nam in skupaj spremenimo kaos zahtevkov v inteligentno triažo. Agenda --- Hosted By Tash (SM) Tahsin, Community Leader Eva Gisburne, Chapter Leader With eight years of hands-on experience in the industry, I have a rich background in overseeing end-to-end website development projects. Managing client expectations and coordination of the development project scope and a development team including complex initiatives and ensuring successful project launches for a diverse range of businesses across the globe. --- Global Partner Atlassian (http://atlassian.com) Millions of users globally rely on Atlassian products every day for improving software development, project management, collaboration, and code quality. For over a decade, Atlassian customers have come together to network, share ideas, solve problems, and find new ways to use Atlassian products. Today, more than 15,000 people take part in Atlassian community events in more than 30 countries. --- Complete your event RSVP here: https://ace.atlassian.com/events/details/atlassian-ljubljana-slovenia-presents-building-a-rovo-agent-for-intelligent-incident-triage/.

This meeting will be a presentation by Brannan Kenny of Hadley about their free remote services. Target audience for this group is persons who are visually impaired, especially those who have experienced recent loss, however, all are welcome, including family members and supports. Light refreshments will be served. You can also join the meeting by Conference Call at (518) 263-8851.

Dinner and dancing

Do you want more motivation and confidence to build Lasting Relationships? This is a free, in-person meeting on the subject of betrayals, losses and how to get over them so you can build lasting relationships. Are you burdened by a stressful relationship? Unhealthy relationships can trigger feelings of anger, despair or self-doubt. They can create dwindling spirals of fights and seeking to make-up, or trying to “pin the blame” on someone or something. If you don’t find the RIGHT reasons, or select the correct sources of the problem, the problem can just get worse and worse. Whether in love or personal ties, with friends or at work, our life really IS affected by the quality of our relationships. Good ones can promote pleasure and survival, while less optimum ones can lead to annoyance, anger, self-doubt, stress, or even affect our health and ability to survive well. Whether you are suffering from a divorce, or a painful break-up, don’t know who to trust (or who to CHOOSE) as a partner, friend, boss or employee - the anxiety of relationship troubles can really make a mess of things. Maybe you’ve suffered a betrayal, or are dealing with hostility or criticalness or invalidation. Dwindling relationships can involve destructive behavior, where we hurt those we love, or start succumbing to self-destructive thoughts, attitudes or behaviors that spiral out of control and affect much more than our immediate relationship. Past losses in love or life can affect how we act or react to new people and situations and hold us back from even starting to create new, possibly great relationships! How can one get back onto a saner course of action? Come to our Meetup, where we can introduce you to some of the knowledge, tools and techniques of the breakthroughs in the field of the mind that we can apply to this ever important area of life: human relationships! Break free from self imposed limitations Here we will discuss: • How to “erase” the trauma of past hurts and betrayals so that one isn’t always repeating past mistakes. • Why and how do the negative emotions of others affect you? • Why is my partner withdrawing and what can I do about it? • Why do we sometimes feel compelled to hurt the ones we love? • Fights & arguments - what's really behind them? • What underlies “corrosive criticism” or the need to invalidate self or others? • How one can stably change one’s outlook on life so they can affect positive change? • Where do compulsive destructive behaviors come from and what can be done about them? • How to form closer bonds & keep growing the relationships with the people you care about? • How to enhance one’s own ability to survive and create positive healthy relationships whether in love, family & friendships or in work, business or one’s career? Relationships can be hard and life itself IS challenging. Why not arm yourself with the knowledge and breakthroughs that have been made about the mind, mental reactions & interpersonal relationships, so that one has better awareness and control over themselves and life in general. Learn where painful experiences are “stored” and how they can unknowingly affect us. You will also find out how one can “erase” those past painful experiences so that one is free to move forward without being tripped up by the past. Learn too, about what can lead some people to become “toxic” personalities and how to identify those traits in others so you won’t be tripped up trusting the wrong person. Our free Meet-ups occur in a safe environment where one can learn, without fear of judgment or criticism, and without the recommendation of harmful mental techniques or therapies, just how YOU can get yourself onto a happier & more successful path: in love & in life. Be sure to click on the red "Attend" button below to come to this local event. We look forward to seeing you there. This class is held at the Dianetics and Scientology Life Improvement Center.

Let’s try this popular Italian restaurant in Reynoldsburg. This is the menu: https://scaliristorante.com/#4e468054-0235-43e2-81c2-44e061341e9e

Join us for this free, in person meeting on the subject of betrayals, losses and how to get over them so you can build lasting relationships. Do you want more motivation and confidence to build lasting relationships? Are you burdened by a stressful relationship? Unhealthy relationships can trigger feelings of anger, despair or self-doubt. They can create dwindling spirals of fights and seeking to make-up, or trying to “pin the blame” on someone or something. If you don’t find the RIGHT reasons, or select the correct sources of the problem, the problem can just get worse and worse. Whether in love or personal ties, with friends or at work, our life really IS affected by the quality of our relationships. Good ones can promote pleasure and survival, while less optimum ones can lead to annoyance, anger, self-doubt, stress, or even affect our health and ability to survive well. Whether you are suffering from a divorce, or a painful break-up, don’t know who to trust (or who to CHOOSE) as a partner, friend, boss or employee - the anxiety of relationship troubles can really make a mess of things. Maybe you’ve suffered a betrayal, or are dealing with hostility or criticalness or invalidation. Dwindling relationships can involve destructive behavior, where we hurt those we love, or start succumbing to self-destructive thoughts, attitudes or behaviors that spiral out of control and affect much more than our immediate relationship. Past losses in love or life can affect how we act or react to new people and situations and hold us back from even starting to create new, possibly great relationships! How can one get back onto a saner course of action? Come to our Meetup, where we can introduce you to some of the knowledge, tools and techniques of the breakthroughs in the field of the mind that we can apply to this ever important area of life: human relationships! Break free from self imposed limitations Here we will discuss: • How to “erase” the trauma of past hurts and betrayals so that one isn’t always repeating past mistakes. • Why and how do the negative emotions of others affect you? • Why is my partner withdrawing and what can I do about it? • Why do we sometimes feel compelled to hurt the ones we love? • Fights & arguments - what's really behind them? • What underlies “corrosive criticism” or the need to invalidate self or others? • How one can stably change one’s outlook on life so they can affect positive change? • Where do compulsive destructive behaviors come from and what can be done about them? • How to form closer bonds & keep growing the relationships with the people you care about? • How to enhance one’s own ability to survive and create positive healthy relationships whether in love, family & friendships or in work, business or one’s career? Relationships can be hard and life itself IS challenging. Why not arm yourself with the knowledge and breakthroughs that have been made about the mind, mental reactions & interpersonal relationships, so that one has better awareness and control over themselves and life in general. Learn where painful experiences are “stored” and how they can unknowingly affect us. You will also find out how one can “erase” those past painful experiences so that one is free to move forward without being tripped up by the past. Learn too, about what can lead some people to become “toxic” personalities and how to identify those traits in others so you won’t be tripped up trusting the wrong person. Our free Meet-ups occur in a safe environment where one can learn, without fear of judgment or criticism, and without the recommendation of harmful mental techniques or therapies, just how YOU can get yourself onto a happier & more successful path: in love & in life. We look forward to having you join us! This class is held at the Dianetics and Scientology Life Improvement Center of Central Ohio.

Bring your business cards and network in person with other business professionals! Gold Star Referral Clubs is one of the most established professional networking organizations in the country, with multiple groups in central Ohio. Join us!

We are recruiting new group leaders for virtual men's groups! Our primary groups are outdoor movement groups, but we are launching virtual groups for the state of Ohio and beyond and the groups will move outside in the spring, creating room for men's groups, women's groups and coed groups all over the country. Read below to learn about our groups and click the links at the bottom to apply. ### **What is an Outdoor Empowerment Group?** Our Outdoor Movement & Community Empowerment Groups are simple, guided experiences designed to help people reconnect with nature, themselves, and others. We combine some form of movement (hike, walk, run, bike, yoga, workout) and meaningful conversation within a simple community circle to create a space where individuals can support each other while prioritizing mental and physical well-being. Whether you’re seeking stress relief, personal growth, or community, our groups offer everyone a unique and welcoming environment. ## **Why Join?** * **Improve Mental & Physical Well-Being** – Movement, nature, and supportive conversations reduce stress and promote balance. * **Feel Less Alone** – Build genuine connections with like-minded people in a safe, welcoming space. * **Gain Clarity & Perspective** – Step outside daily routines and into a space designed for personal growth and reflection. ## **The Ideal Group Leader** The ideal group leader * Has a born-in passion for mental health, movement, connecting with nature and building community. * Has 5 extra hours per week to dedicate to a meaningful cause for at least one year. Yes, you can leave any organization at any time and we can also ask you to leave, but we are building with legacy in mind and we need people who can commit and be ALL IN on this mission to build with us. * Is independently financially stable with the ability to volunteer with no expectation of pay. This is a deeply beautiful journey of service that all participants commit to at Speak Your Mind. * An ability to manage groups with high emotional intelligence and desire for human connection. * An ability to self-motivate and market/promote their group on Facebook and other social platforms. * Nature informed therapy or clinical therapists/psychologists a plus. ## **Our Impact**  Since launching, we have helped thousands find support, connection, and healing through our Outdoor Movement Groups. 100% of participants surveyed have reported: * A noticeable improvement in mental clarity and emotional well-being. * An increase in social connection and a sense of belonging. * Said they would return again. We believe mental health should be accessible, community-driven, and rooted in nature. Join us and take the first step toward a more connected, grounded, and supported version of yourself. ### **Why Our Groups are Donation-Based** Our Outdoor Movement Groups are made possible through a donation-based model. This approach allows us to keep our events accessible to everyone, regardless of financial circumstances, while also ensuring that we can continue expanding our reach. It’s a great way to pay it forward and support the growth of this beautiful mission! Every contribution helps us: * **Cover Essential Costs** – Donations allow us to pay essential legal, marketing, insurance, and admin costs as well as nourish the important people who run the organization. * **Grow Our Mission** – With your support, we can bring these healing experiences to thousands more people in the future and execute our long term plan to expand across the USA, affecting up to 500,000 people per year. By choosing to contribute, you’re not just leading an event—you’re helping build a mental health movement that supports long-term well-being and connection for all during a severe mental health epidemic. ## **Come Join Us!** We’d love to have you be part of this growing community of people prioritizing their mental health, movement, and connection. 🔹 **Visit Our Website to Learn More:** https://speakyourmind.men/joinusoutside 🔹 **Apply Here to Lead Your Own Group!** – https://form.jotform.com/taketimespeakyourmind/sym-group-leader-application 🔹 **Support the mission**: If you resonate with the mission and want to support, feel free to join a group before applying or donate to help us reach our goals to help more people! You can donate here: https://secure.givelively.org/donate/angels-for-angels/speak-your-mind Please text Mario with any questions: (808) 855-8831