Customer Success Management

The topic for April is "Water" Speak Easy: true stories, told live. The idea is simple: an audience, an open microphone, and great stories. Hilarious, gripping, poignant- it's up to you. Audiences are invited to come to listen or come to tell as folks from all corners of Columbus offer their stories live on stage! Held at Wild Goose Creative's warm, intimate space, this night of tales occurs on the 3rd Thursday of every month. Doors open at 6:30 pm, show starts at 7:00 pm. Please arrive early if you want to tell, as we generally only have room for a limited number of tellers, and the sign-up sheet has a tendency to fill up fast. Formed around the idea that people need stories--they're what hold and draw us together--SpeakEasy celebrates the strangeness and commonness of being human. And in a world of smartphones, Facebook, Twitter, and more . . . it gives people a real, breathing, in-person way to connect. The night is geared for true stories of all kinds, taking the best tales told around kitchen tables, in darkened pubs, on the street corner, and at late-night parties and giving them an audience. Speak Easy is also a great outlet for performers, writers, and artists looking to share their favorite stories and perfect their skills. We strongly encourage tellers to please tell the story rather than read it so we keep within the spirit of good storytelling and stay engaged with the audience. All are welcome. Hang around after the show for a drink and build community!

Bring your business cards and network in person with other business professionals! Gold Star Referral Clubs is one of the most established professional networking organizations in the country, with multiple groups in central Ohio. Join us!

## Candle Making Night at The Arcane Foundry \| Design Your Own Custom Candle **SPECIAL PROMOTION**: Buy 3 and get 1 Free! Step into The Arcane Foundry and create your own custom candle from start to finish. This is a laid back, hands-on experience where **you’ll blend fragrances, choose your vessel, and pour your own candle using 100% soy wax**. Whether you’re coming solo or with friends, it’s designed to be simple, creative, and a good time. We’ll walk you through the entire process, from picking your scents to choosing between a traditional cotton wick or a crackling wood wick. You can go with one fragrance or mix your own blend to create something completely unique**. No experience needed**, just show up and we’ll handle the rest. While your candle sets, feel free to hang out, play a game, explore the shop, or just relax and talk. Drinks and snacks are available, and the atmosphere leans into the **fantasy**, **dark academia**, and **gothic horror** vibe The Arcane Foundry is known for. Learn More: [Candle Making in Columbus, Ohio at The Arcane Foundry](https://thearcanefoundry.com/candle-making/) *** ### What to Expect: * Guided candle making experience * Choose your own vessel, wax, wick, and fragrance * 100% soy wax candles * Optional drinks and snacks * Time to relax while your candle cools *** ### Important Notes: * Please arrive on time so we can start together * Candles will need time to set before taking home * This is a beginner-friendly event *** ### RSVP Required Reserve your spot on Meetup to lock in your seat. **Candle Making** (includes vessel, your choice of wick, wax, scented oil, labels and lids) 5oz Glass Jars $15 8oz Candle Tins $25 12oz Glass Candles $35 12oz Amber Jars $40 16 oz Skull or Jack o Lantern Candle Mugs $65 (Limited Edition!) **All materials included. You just bring yourself (and your drink of choice).** **Payments accepted:** * Credit Card * Venmo: @Daclaud-Lee * Cashapp: $DaclaudL

NFT's are here to stay folks! This is a group for like minded people interested in understanding, leveraging, using, creating for, profiting from, trading too i suppose, NFT's.. everything around them, complexity, fear and exploits, best practices and more. **PLUS** This group will talk AI ART tools, techniques, artists, video, audio, prototypes and more in the AI assisted production space- ART specifically, but we can get into any aspect of some of the cooler things happening in AI in general.

HeroPress has grown to be a worldwide phenomenon, giving voice to people from dozens of cultures, countries, and backgrounds. This is the story of how it grew from a plea from a young man in India to a source of inspiration for hundreds of thousands of people.

Looking for new clients? Join us for lunch! You will have an opportunity to tell us about your company and what type of clients you are looking for. Set up one to one meetings with our members. Don't forget to bring your business cards and brochures to hand out. Our speaker this week is **Paul Marchio, Marchio Insurance Agency.** Paul always has relevant information to share to help us determine the best way to handle all of our insurance needs...even the hard to handle situations. Visitors are welcome every week. Any questions contact pmarchio@farmersagent.com All visitors are welcome. Any questions contact [pmarchio@farmersagent.com](mailto:pmarchio@farmersagent.com)

# OpenClaw Masterclass: Your Autonomous AI Agent Awaits Imagine: an AI assistant, custom-built by you, actively working in your browser. Free yourself from repetitive tasks, and refocus on what truly matters. This masterclass delivers the blueprint. [**Secure Your Spot: Register Now**](https://remoteready.io/product/OpenClawMasterclass?city=Columbus&groupurlname=circle-of-professionals-mastering-ai-income&startgmtdatetime=2026-04-17T22:00:00Z) (RSVPing through other platforms will not guarantee enrollment.) --- ## Unlock Autonomous Task Handling Within this focused workshop, gain expertise in constructing, refining, and launching a personalized AI agent using OpenClaw. This streamlined framework allows creation of browser-resident assistants, capable of autonomously managing tasks. Prior extensive coding knowledge is not required. ## Who Should Attend? This session is tailored to: * Forward-thinking developers eager to explore AI agent frameworks. * Entrepreneurs keen to automate routine and time-consuming processes. * Individuals seeking to create and deploy a customized AI assistant. * Anyone fatigued by manual execution of tasks better suited for automation. * Non-technical individuals looking for a practical on-ramp to AI proficiency. ## Core Takeaways Walk away understanding: * Setup and configuration of OpenClaw directly in your browser. * Deployment strategies enabling 24/7 operation of your AI assistant. * The power of automated workflows, spanning data collection, form completion, and in-depth research. * Methods for training your AI agent based on your unique operational procedures. * How to construct task sequences, empowering your agent to manage intricate, multi-stage workflows. ## Stop Working *In* Your Business and Start Working *On* It Discover how to liberate your time by building an autonomous agent that completes tasks for you. Start building it *now*.

## Unlock the Power of Prediction: Polymarket Masterclass Ever felt like you could foresee the future? Now, put those insights to work. Join us for a deep dive into Polymarket, the prediction market platform, and learn how to turn your knowledge of current events into real opportunities. It's more than just guessing; it's about strategic analysis, risk management, and capitalizing on market inefficiencies. ### Is this workshop for you? This session is tailored for: * Those brand new to prediction markets and ready to learn the ropes. * Sharp minds that enjoy analyzing data and making calculated decisions. * Individuals with a passion for news and current affairs, looking to leverage their insights. * Anyone seeking alternative income streams powered by event analysis. ### What's on the agenda? During our time together, we'll cover: * Demystifying Polymarket: From initial setup to executing your first prediction. * Essential risk management techniques to protect your investments. * Decoding market signals and understanding liquidity dynamics. * Tactics for identifying and exploiting market mispricings. * Constructing a robust portfolio for consistent gains. * Inspiring examples of successful Polymarket strategies put in motion. _"The instruction was clear, the advice was practical, and the techniques were actionable. I've already made back my registration fee!"_ - Recent participant ### Secure Your Spot – Full Registration Required! Spaces are limited, so don't miss out. RSVPing "yes" on Meetup **does not** confirm your spot. You **must** complete the official registration using the link below: ### [✅ Claim Your Seat! ✅](https://remoteready.io/product/Polymarket?city=Columbus&groupurlname=circle-of-professionals-mastering-ai-income&startgmtdatetime=2026-04-17T22:00:00Z) Let's transform your knack for predictions into a powerful income stream! Register now.

The global Azure community is coming together again, and Columbus is officially on the map. View the session lineup and speakers at [Global Azure Columbus 2026](https://coazure.github.io/cbus-global-azure-2026/) On **Saturday, April 18, 2026**, the Azure Columbus Meetup, DevOps Meetup, and Code and Coffee Meetup are hosting our local edition of Global Azure 2026. This is a free, community-driven event packed with learning, networking, and all things Microsoft Azure. Whether you’re building modern cloud-native apps, experimenting with AI agents, deploying containers, automating infrastructure, or just beginning your Azure journey, this event is for you! **What to Expect** * Engaging technical sessions * Real-world Azure architecture & cloud-native patterns * AI, agents, automation, and modern DevOps * Food and drinks (because learning burns calories) * Time to connect with fellow engineers, architects, and cloud enthusiasts **Who Should Attend?** * Software engineers (any language, any stack) * Cloud architects * DevOps engineers * Data professionals * AI explorers * Platform builders * Anyone who loves solving hard problems with great tools If you build, deploy, automate, scale, monitor, or optimize in Azure, you’ll feel right at home. **Why Global Azure?** Global Azure is a worldwide community event where Azure user groups host learning sessions on the same day across the globe. It’s grassroots. It’s technical. It’s practical. And it’s powered by people who genuinely love sharing what they’ve learned. And yes, it’s free to attend!

At Evolve Synergy Sessions, you'll be part of a supportive mastermind where we share challenges, brainstorm solutions, and inspire one another to take bold steps in our businesses. Grow your network, gain fresh perspectives, and build meaningful relationships with like-minded women who are committed to success. Whether you’re looking to move the needle in your business or simply need a space to connect and recharge, this is the perfect place to fuel your entrepreneurial journey. [Add Event to Calendar](https://evolvecolumbus.eventcalendarapp.com/) \*\* Please note, we will be arriving around 8:15a for open networking! Get there early and get connected! Contact Alexis Morley at [alexis.morley@edwardjones.com](mailto:alexis.morley@edwardjones.com) or Terri Lawson at [terri.lawson@e-merge.com](mailto:terri.lawson@e-merge.com) for more information.

This is a time where players of all ages, and skill levels can gather and enjoy a nice Sunday full of Chess!

# Level Up Your Online Store with AI! 🚀 Tired of the grind? E-commerce *can* be easier. Imagine AI handling the tedious stuff – research, ad creation, even competitor analysis. It's not science fiction; it's here, and we're going to show you how. Ready to work *smarter*, not harder? ### Secure Your Spot! We're keeping this workshop intimate to ensure a great experience. Don't miss out - register now: ### [👉 Grab Your Seat Right Here! 👈](https://remoteready.io/product/AIEcommerce?city=Columbus&groupurlname=circle-of-professionals-mastering-ai-income&startgmtdatetime=2026-04-17T22:00:00Z) ## This is for You If... Are you one of these people? * A dropshipper looking to crank up your efficiency with some AI magic? * An entrepreneur fascinated by tech, seeking tangible AI applications? * Dreaming of launching your first online store? * Anyone wanting that sweet, sweet passive income from a thriving online shop? If so, keep reading... --- ## Inside This Masterclass, You'll Discover: * How to uncover those hidden gem *products* using AI-powered research. * Effortless competitor intelligence and market validation, automated by bots! * The best practices to construct and dial-in a *high-converting* store from scratch. * AI-driven strategies for dazzling ads and optimization. ## Hear From a Fellow E-Commerce Pro! ⭐ *"Honestly? The automation stuff *paid for itself* tenfold. Seriously impressive."* – Actual Dropshipper ## Bottom Line? Attend. Build. *Profit*. Your journey to an AI-powered e-commerce empire starts here! ✨ 🛒 ✨

Our next much-awaited **COLUMBUS** meetup is **Tuesday April 21 from 7-10 pm EST at ACE OF CUPS**. Meet patients, cultivators, processors, dispensary managers/staff, physicians, home growers, educators, activists, nonprofits, artists, attorneys, business owners, writers, students, and supporters to network, share our knowledge, collaborate, support each other and make new ones! Hope you will be there too! Save the date and pass the word. **Please RSVP** so we know who is coming and how many to expect. Find us to say hi and we will introduce you to others. We should be easy to spot. (The happy-looking group wearing cool nametags! See photos from our past events.) Sign in, grab a name tag, start your own bar/food tab, meet old friends and make new ones! Everyone is welcome. SEE YOU THERE!

Join other experienced and aspiring agile coaches and professionals to: * develop and practice your coaching skills in a peer-to-peer environment * share current successes and challenges in your work environment and get support from each other * learn from each other, build better relationships and experiment with new ideas ***NOTE:*** Pre-registration is required for this event. **Please arrive 10 minutes early** to check in at the security desk.

We're working on some great speakers for the April meeting. Agenda TBA: 11 Welcome 11:15 Michael Franchino - Using MCP in BC: Turning AI from Novelty into Tooling Noon - Networking Lunch 12:30 Dan Gianguilio - From complex to configured: making advanced warehousing work for you 1:25 Mark Zerr - Ohh, Cool Button's 2:00 Closing Remarks You're invited to Indiana D365 April User Group Meeting Wed Apr 22, 2026 11:00 AM—1:30 PM (EST) [https://teams.microsoft.com/l/meetup-join/19%3ameeting_NDQ3M2ExZWMtNzg5YS00N2M3LTkyNTItZmY0M2Q2NWFmYzBl%40thread.v2/0?context=%7b%22Tid%22%3a%22b4c9f32e-da17-4ded-9c95-ce9da38f25d9%22%2c%22Oid%22%3a%2267db4a27-1865-4ea7-bb20-a28137a8aa56%22%7d](https://teams.microsoft.com/l/meetup-join/19%3ameeting_NDQ3M2ExZWMtNzg5YS00N2M3LTkyNTItZmY0M2Q2NWFmYzBl%40thread.v2/0?context=%7b%22Tid%22%3a%22b4c9f32e-da17-4ded-9c95-ce9da38f25d9%22%2c%22Oid%22%3a%2267db4a27-1865-4ea7-bb20-a28137a8aa56%22%7d) Tap on the link or paste it in a browser to join.

Have a small business? Ever wish you could just ask some questions around how to grow your business, get more customers or just know what the freak you are doing with sales? Now is your chance!! Every month we are hosting the "Ask an Expert" at the Columbus Metro Library, Main campus. I will be there to answer your Sales related questions. Drop-in for sales coaching designed to help small business owners, entrepreneurs, and sales professionals sharpen their sales approach. Whether you have questions on how to refine your pitch, are looking to close deals more quickly, or are working on building better client relationships, Smashing Your Sales Goals Coaches are here to help. Drop-in to get expert insights, actionable strategies and real-time solutions to grow your business and generate higher profits. Drop-In Sales Coaching is FREE + OPEN to the public. No appointment needed. First come, first served. EPIC Learning created. Accelerate Columbus supported.

#### **A Transformative Half-Day Event** Welcome to Confidence Lab, the ultimate experience designed to help you step into your most confident self. This half-day event is packed with actionable strategies, inspiring sessions, and opportunities to connect with like-minded individuals who are ready to invest in their personal and professional growth. Whether you’re looking to advance in your career, deepen your self-belief, or simply embrace new challenges, Confidence Lab is your starting point. #### **What You’ll Experience** **Your Confidence Lab ticket includes:** * **Engaging Speaker Sessions**: Learn from experts about harnessing confidence in your career, relationships, and everyday life. * **Interactive Experiences:** Participate in dynamic activities designed to help you step into your most confident self. * **In-Depth Audience Q&A:** Get direct insights from speakers as they answer your most pressing questions about building confidence and stepping into leadership. * **Networking Opportunities**: Connect with a supportive community of professionals and confidence enthusiasts. **2026 Speaker Sessions:** * **Seeing Clearly** Understand how you show up - and what’s been getting in the way. * **Confidence in Relationship** Communicate, navigate conflict, and build trust more effectively. * **Sustainable Agency** Learn how to lead without burning out. Your energy is part of the strategy. * **Confidence in Service** Align how you show up with the impact you actually want to have. **This Is For You If…** * You’re ready to take up more space in your work or life * You want to communicate with clarity and confidence * You’re stepping into (or preparing for) leadership * You’re done second-guessing yourself #### **Our Speakers** **Lachandra Baker** Founder of LBB Edutainment and the kind of person who makes you realize you’ve been confusing confidence with performance your whole life. Lachandra blends psychology, research, and radical humanity to help individuals and teams stop code-switching their way through the day and start showing up as someone they actually recognize. Expect to be challenged, affirmed, and genuinely seen - sometimes all in the same breath. **Annette Santiago Reyes** Annette has a rare talent: she makes the way you communicate feel like a discovery, not a critique. A connection catalyst and culture strategist, she helps people understand why they show up the way they do, and how to bridge the gap between intention and impact. Whether you're navigating change, life’s challenges, or simply trying to better understand yourself and others. Annette gives you the language and the lens to get there. **Elizabeth Wangugi** Creator of The Nap Concert and the RESTOR™ framework, Elizabeth is here to tell you that rest is not a reward - it’s a strategy. Rooted in neuroscience and restorative practice, her work helps high-achievers stop running on fumes and start leading from a place of actual capacity. If your calendar is full and your tank is empty, Elizabeth might be the most important person you hear from at Confidence Lab. **Stephanie Andrews** Founder of Social Black Butterfly Training & Consulting, Stephanie knows what it takes to lead through complexity because she’s done it across social services, healthcare, and operations. She specializes in succession strategy and leadership development, equipping leaders to build trust, navigate the hard moments, and leave something worth inheriting. Stephanie doesn’t just develop leaders. She develops the kind of leaders people actually want to follow. **Lillian Morales-Laster** SVP Human Resources Director at United Midwest Savings Bank and Executive Director of the Empowering Latinas Leadership Academy (ELLA). Lillian has spent her career combining her passion for equity and inclusion with her experience in human resources to lead teams and organizations in the development of supportive work environments. She leads with a vision of ensuring Latinas' voices are included in crucial decision-making processes, because for Lillian, ELLA is more than just a program. It's a vibrant community of hermanas supporting and uplifting each other as they navigate their paths to leadership. A Columbus Business First Community Champion and Distinguished Hispanic Ohioan, her commitment to empowering others shows up everywhere she goes. **Rachyl Kershaw** Founder of Greater Columbus Consulting and the architect behind the Confidence Lab Annual Summit, Rachyl has a gift for cutting through the noise, helping high-achievers stop performing success and start living it. She asks the questions most people are afraid to, creates space for honest reckoning, and somehow makes the hard work feel energizing. If you’ve ever wondered why doing everything right still feels like something’s missing, you’re in exactly the right room. #### **Why Confidence Lab?** Confidence is the foundation for success in every area of life. Whether you’re navigating a career change, launching a business, or striving for personal growth, building your confidence is the key to unlocking your higher purpose. This is your chance to invest in yourself and start living boldly. #### **Join Us on May 4** Confidence Lab is more than just an event - it’s a movement. Step into your power, embrace your potential, and make this the year you thrive. Secure your spot today and take the first step toward a more confident YOU. Cost should never be a barrier to growth. If you'd like to request a complimentary community ticket, reach out to us at [hello@confidencelab.org](mailto:hello@confidencelab.org), no explanation needed. Read more and see additional ticketing options at https://confidencelab.org/

A WiA Collective Wisdom Exchange At the start of this year, we gathered to look back, set intentions, and imagine the next chapter. This is the follow-up. Not a check-in. Not a progress report. A small, facilitated circle to reconnect with what you said mattered — and honestly explore what’s actually happening now. Together, we’ll explore: • What you intended at the start of this year - and what that looks like three months in • What’s surprised you, supported you, or shifted • What the next chapter needs now that you know what you know If you were at our January gathering, bring whatever you made or wrote — your word, your artifact, your intention. We’ll look at it with fresh eyes. If this is your first time, you belong here too. You’ll start where we all started: with what’s true right now. Optional art materials will be available for anyone who wants to reflect creatively alongside conversation. If you brought something home from January, you’re warmly invited to bring it back. The intention is the same as always: everyone leaves feeling more clear, more connected, and a little lighter. Space is intentionally limited to keep the experience intimate. What to Expect • A small, welcoming circle (not a large meetup) • Structured conversation so everyone has space to speak • Reflection, listening, and lived experience — not advice-giving • Optional creative reflection alongside conversation • A calm, supportive environment Who This Is For Women and underrepresented folks working in or around agile, product, technology, leadership, or organizational change — especially those looking for honest conversation and community beyond frameworks and buzzwords. Good to Know • No preparation required • If you attended in January, we invite you to bring anything you created or wrote (or something that represents your intention at the start of the year) - it’s optional but invited • Participation is invitational; listening is always welcome • Creative activities are optional