About us
If you're a cloud computing (SaaS, IaaS, PaaS, MSP, mobile) manager whose mission is to onboard, serve, retain, and grow customer relationships, this Meetup is for you! Join us for terrific networking, learning, and sharing ideas to combat customer churn and increase loyalty. We're a local chapter of the Customer Success Association. Topics include new technologies, "best practices," management systems, and people dynamics. Attendance is free and all are welcome.
Upcoming events
2
AI in CS : Application You Can Use
·OnlineOnlineLet's tackle AI applications in CS!
Whether you're at Level 101, or Level 201 Jennifer's sharing key concepts and tips that will help you go faster with AI.Friday May 8th at 12pm
- The Basics: Claude 101 and NotebookLM
- Prompting Techniques
- CS Use Cases
- How To: Claude Projects, Skills & Cowork
- Live Demo + Q&A
- Your Next Steps - Additional Resources
Jennifer Pinter is a Fractional Customer Success Leader specializing in Seed to Series A SaaS, helping founders build world-class post-sale programs that drive retention and NRR growth — without adding full-time leadership headcount.
Through her work at AMplify, she has helped hundreds of companies sharpen their post-sale strategy and co-facilitates programming focused on practical, revenue-generating CS and Account Management systems.
Jennifer holds multiple AI certifications, including AI in GTM and AI for Modern Marketers, and developed and facilitates the AI for Account Management course at AMplify — bringing hands-on experience at the intersection of AI and post-sale revenue strategy."21 attendees
Past events
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