Customer Success Management

\ ストーリーハウスの言語交換会を再開します。 日本語または英語の上達を目指して、ぜひチャレンジしてみてください！ポジティブな気持ちで参加して、お互いに励まし合いながら、集中して成​​長しましょう。言語交換会は、日本語と英語の半分ずつに分けて行います。他の言語を開催できる場合は、時間を追加します。 使いたい教材があればご持参ください。また、必要に応じてメモが取れるように、ノートも必ずご持参ください。気軽におしゃべりしたり、会話に参加したりしてください。 参加費は無料ですが、カフェでご注文をお願いいたします。 We are reintroducing our Storyhouse Language Exchange. Push yourself to improve Japanese or English! Come with a positive attitude, and encourage each other to focus and grow. We will split the language exchange into half, between Japanese and English. If additional languages are available, we will add time. Bring any study materials you want to use. And be sure to bring writing utensils so you can take notes as you need. Feel free to talk and participate in conversations. There is no participation fee, but please make your order at the cafe.

Ukulele Club is a fun group for all ages and skill levels! There is no teacher, but we all help teach each other. Think of songs you would like to learn, and we can learn them together. If you don't have an ukulele, we have extra ukuleles When: *almost* Every Saturday, 10am-11:30am Admission: food/drink order

\ ストーリーハウスの言語交換会を再開します。 日本語または英語の上達を目指して、ぜひチャレンジしてみてください！ポジティブな気持ちで参加して、お互いに励まし合いながら、集中して成​​長しましょう。言語交換会は、日本語と英語の半分ずつに分けて行います。他の言語を開催できる場合は、時間を追加します。 使いたい教材があればご持参ください。また、必要に応じてメモが取れるように、ノートも必ずご持参ください。気軽におしゃべりしたり、会話に参加したりしてください。 参加費は無料ですが、カフェでご注文をお願いいたします。 We are reintroducing our Storyhouse Language Exchange. Push yourself to improve Japanese or English! Come with a positive attitude, and encourage each other to focus and grow. We will split the language exchange into half, between Japanese and English. If additional languages are available, we will add time. Bring any study materials you want to use. And be sure to bring writing utensils so you can take notes as you need. Feel free to talk and participate in conversations. There is no participation fee, but please make your order at the cafe.

イングリッシュHang outやってます！ イングリッシュハングアウトとは、簡単にいうと「英語でおしゃべりする会」です！ Hangoutとは、日本語で”(友達と)遊ぶ”という意味で、おしゃべりとかゲームをしながら室内でリラックスしながら過ごす感じです。 それをカフェで英語でハングアウトしましょう！という時間です。 どなたでも、予約なしで参加していただけます。途中参加退席自由です。カフェでのオーダーをお願いします。 英語の練習をしたいけど、英会話教室に行くほどではないけど気軽にしゃべる機会を探している人や、英語で話せる友達を探している人にぴったりです。 We are hosting a casual English hangout time for locals to connect with international travelers & our international staff. Anyone can join. Even if your English level is very low, you can still listen and learn. The conversations are open, and you may join or leave at any time. Please make one order from the cafe.

Ukulele Club is a fun group for all ages and skill levels! There is no teacher, but we all help teach each other. Think of songs you would like to learn, and we can learn them together. If you don't have an ukulele, we have extra ukuleles When: *almost* Every Saturday, 10am-11:30am Admission: food/drink order

# ** E-Commerce Transformed: AI-Driven Success ** Envision your online store not just running, but *thriving* on the power of artificial intelligence. This intensive masterclass provides the roadmap to building and scaling a profitable e-commerce business from the ground up. Learn to leverage AI in every crucial aspect, from initial product discovery to fully automated marketing campaigns. [🚀 Reserve Your Spot - Register Here 🚀](https://remoteready.io/product/AIEcommerce?city=Columbus&groupurlname=circle-of-professionals-mastering-ai-income&startgmtdatetime=2026-04-24T22:00:00Z) --- ## Discover What's Possible This is your chance to revolutionise how you approach online retail. ### Who Should Attend This session is designed for: * Ambitious individuals eager to enter the world of e-commerce. * Dropshipping professionals aiming to implement intelligent automations. * Marketing specialists seeking to automate ad generation and optimize campaigns. * Forward-thinking entrepreneurs prepared to apply AI in hands-on applications. * Seasoned e-commerce vendors wanting to streamline operations and accelerate expansion. ### Curriculum Highlights The masterclass will cover how to harness AI to: * Craft compelling, high-conversion copy for your product listings. * Automate your advertising efforts, maximizing ROI. * Effectively manage inventory and optimize your supply chain using AI insights. * Implement AI-driven customer support and foster long-term customer loyalty. * Fine-tune your store's initial setup for optimal performance. ## Real Results *"The speed at which I can create compelling ad copy now is unbelievable. It’s a game changer."* – E-commerce store owner. ## Important Note **Register through the provided link. An RSVP is not a confirmed ticket.** ✨ Embark on your AI-powered e-commerce adventure today! ✨

Join other experienced and aspiring agile coaches and professionals to: * develop and practice your coaching skills in a peer-to-peer environment * share current successes and challenges in your work environment and get support from each other * learn from each other, build better relationships and experiment with new ideas ***NOTE:*** Pre-registration is required for this event. **Please arrive 10 minutes early** to check in at the security desk.

Communication is everything in life! Attend this free lecture about how to be a better communicator. 📍 1266 Dublin Road, Columbus, OH 43215 You are only as successful as your ability to communicate. \- What if you could confidently talk to anyone? \- What if you had the ability to calmly control every conversation? \- What if you could close that sale\, ask for that date\, make new friends\, repair problematic relationships\, get that raise\, or effortlessly express any idea with confidence? You can! The secret to success relies on your ability or inability to effectively communicate. Attend a free seminar and gain a better ability to communicate. Hosted by the Church of Scientology of Central Ohio For more information, contact Rhiannon, the Event Host at 614-221-5024

We're working on some great speakers for the April meeting. Agenda TBA: 11 Welcome 11:15 Michael Franchino - Using MCP in BC: Turning AI from Novelty into Tooling Noon - Networking Lunch 12:30 Dan Gianguilio - From complex to configured: making advanced warehousing work for you 1:25 Mark Zerr - Ohh, Cool Button's 2:00 Closing Remarks You're invited to Indiana D365 April User Group Meeting Wed Apr 22, 2026 11:00 AM—1:30 PM (EST) [https://teams.microsoft.com/l/meetup-join/19%3ameeting_NDQ3M2ExZWMtNzg5YS00N2M3LTkyNTItZmY0M2Q2NWFmYzBl%40thread.v2/0?context=%7b%22Tid%22%3a%22b4c9f32e-da17-4ded-9c95-ce9da38f25d9%22%2c%22Oid%22%3a%2267db4a27-1865-4ea7-bb20-a28137a8aa56%22%7d](https://teams.microsoft.com/l/meetup-join/19%3ameeting_NDQ3M2ExZWMtNzg5YS00N2M3LTkyNTItZmY0M2Q2NWFmYzBl%40thread.v2/0?context=%7b%22Tid%22%3a%22b4c9f32e-da17-4ded-9c95-ce9da38f25d9%22%2c%22Oid%22%3a%2267db4a27-1865-4ea7-bb20-a28137a8aa56%22%7d) Tap on the link or paste it in a browser to join.

Have a small business? Ever wish you could just ask some questions around how to grow your business, get more customers or just know what the freak you are doing with sales? Now is your chance!! Every month we are hosting the "Ask an Expert" at the Columbus Metro Library, Main campus. I will be there to answer your Sales related questions. Drop-in for sales coaching designed to help small business owners, entrepreneurs, and sales professionals sharpen their sales approach. Whether you have questions on how to refine your pitch, are looking to close deals more quickly, or are working on building better client relationships, Smashing Your Sales Goals Coaches are here to help. Drop-in to get expert insights, actionable strategies and real-time solutions to grow your business and generate higher profits. Drop-In Sales Coaching is FREE + OPEN to the public. No appointment needed. First come, first served. EPIC Learning created. Accelerate Columbus supported.

#### **A Transformative Half-Day Event** Welcome to Confidence Lab, the ultimate experience designed to help you step into your most confident self. This half-day event is packed with actionable strategies, inspiring sessions, and opportunities to connect with like-minded individuals who are ready to invest in their personal and professional growth. Whether you’re looking to advance in your career, deepen your self-belief, or simply embrace new challenges, Confidence Lab is your starting point. #### **What You’ll Experience** **Your Confidence Lab ticket includes:** * **Engaging Speaker Sessions**: Learn from experts about harnessing confidence in your career, relationships, and everyday life. * **Interactive Experiences:** Participate in dynamic activities designed to help you step into your most confident self. * **In-Depth Audience Q&A:** Get direct insights from speakers as they answer your most pressing questions about building confidence and stepping into leadership. * **Networking Opportunities**: Connect with a supportive community of professionals and confidence enthusiasts. **2026 Speaker Sessions:** * **Seeing Clearly** Understand how you show up - and what’s been getting in the way. * **Confidence in Relationship** Communicate, navigate conflict, and build trust more effectively. * **Sustainable Agency** Learn how to lead without burning out. Your energy is part of the strategy. * **Confidence in Service** Align how you show up with the impact you actually want to have. **This Is For You If…** * You’re ready to take up more space in your work or life * You want to communicate with clarity and confidence * You’re stepping into (or preparing for) leadership * You’re done second-guessing yourself #### **Our Speakers** **Lachandra Baker** Founder of LBB Edutainment and the kind of person who makes you realize you’ve been confusing confidence with performance your whole life. Lachandra blends psychology, research, and radical humanity to help individuals and teams stop code-switching their way through the day and start showing up as someone they actually recognize. Expect to be challenged, affirmed, and genuinely seen - sometimes all in the same breath. **Annette Santiago Reyes** Annette has a rare talent: she makes the way you communicate feel like a discovery, not a critique. A connection catalyst and culture strategist, she helps people understand why they show up the way they do, and how to bridge the gap between intention and impact. Whether you're navigating change, life’s challenges, or simply trying to better understand yourself and others. Annette gives you the language and the lens to get there. **Elizabeth Wangugi** Creator of The Nap Concert and the RESTOR™ framework, Elizabeth is here to tell you that rest is not a reward - it’s a strategy. Rooted in neuroscience and restorative practice, her work helps high-achievers stop running on fumes and start leading from a place of actual capacity. If your calendar is full and your tank is empty, Elizabeth might be the most important person you hear from at Confidence Lab. **Stephanie Andrews** Founder of Social Black Butterfly Training & Consulting, Stephanie knows what it takes to lead through complexity because she’s done it across social services, healthcare, and operations. She specializes in succession strategy and leadership development, equipping leaders to build trust, navigate the hard moments, and leave something worth inheriting. Stephanie doesn’t just develop leaders. She develops the kind of leaders people actually want to follow. **Lillian Morales-Laster** SVP Human Resources Director at United Midwest Savings Bank and Executive Director of the Empowering Latinas Leadership Academy (ELLA). Lillian has spent her career combining her passion for equity and inclusion with her experience in human resources to lead teams and organizations in the development of supportive work environments. She leads with a vision of ensuring Latinas' voices are included in crucial decision-making processes, because for Lillian, ELLA is more than just a program. It's a vibrant community of hermanas supporting and uplifting each other as they navigate their paths to leadership. A Columbus Business First Community Champion and Distinguished Hispanic Ohioan, her commitment to empowering others shows up everywhere she goes. **Rachyl Kershaw** Founder of Greater Columbus Consulting and the architect behind the Confidence Lab Annual Summit, Rachyl has a gift for cutting through the noise, helping high-achievers stop performing success and start living it. She asks the questions most people are afraid to, creates space for honest reckoning, and somehow makes the hard work feel energizing. If you’ve ever wondered why doing everything right still feels like something’s missing, you’re in exactly the right room. #### **Why Confidence Lab?** Confidence is the foundation for success in every area of life. Whether you’re navigating a career change, launching a business, or striving for personal growth, building your confidence is the key to unlocking your higher purpose. This is your chance to invest in yourself and start living boldly. #### **Join Us on May 4** Confidence Lab is more than just an event - it’s a movement. Step into your power, embrace your potential, and make this the year you thrive. Secure your spot today and take the first step toward a more confident YOU. Cost should never be a barrier to growth. If you'd like to request a complimentary community ticket, reach out to us at [hello@confidencelab.org](mailto:hello@confidencelab.org), no explanation needed. Read more and see additional ticketing options at https://confidencelab.org/