Hometown: Southern CA
February 21, 2013
To a degree, yes. I provide technical illustrations that are required in various types of manuals, e.g., User Guides, Operations & Maintenance Manuals along with typicals breaking down a specific piece of equipment. In addition I work with my clients by designing different ways of conveying "how-to" guides using graphics as the primary means of testing or troubleshooting.
A developer in creating instant, interactive online and written documentation using different types of media.
Yes. Again, by creating or the developing of easy, concise and accurate material to enable the end-user to gain a better understanding of a specific piece of equipment in a quick and accurate manner. E.g., the quicker someone can learn how to troubleshoot an issue with a piece of equipment, the more efficient they become, which translates into profits. If I can create a means to make, i.e., an operations & maintence manual in a way that's self explanatory, concise, and accurate in order to solve a problem quickly; then yes I do consider myself to be an educator. In addition to providing technical writing I also provide customer training both classroom and online. Training is on various manufactures products within the Security Systems Integration industry, of which I at one time was a software trainer. I provided customer training for specific proprietary products. This included training on Microsoft products as well.
Besides my technical writing experience in the Security/Life Safety industry... it's more in the way of gaining more knowledge and expertise from others using Adobe's products in order to help me be more efficient, especially when it comes to Adobe's Technical Communication Suite.
I'm a small business owner providing technical writing services, in particular; the Security/Life Safety Systems Integration and M.E.P. market. I come from a background in product training, project management and writing.