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Job Opporunity

From: user 4.
Sent on: Friday, June 22, 2012 10:45 AM
To ALL Members: The following Job Opportunity came in to me from one of our valued members. Please see the email address at the bottom of this message for contact information. Disclaimer: The Berkeley Access Database Users Group and it's organizers make no effort to investigate nor do we check the credentials of those people or companies offering jobs or project opportunities. It is the sole responsibility of each member to check credentials of the people and companies they may wish to work with. Title: Production Support Engineer – San Francisco Office. Description: This position is in the Information Technology department and based in Conifer Group’s San Francisco headquarters at Ferry Bldg.  This position will support both Conifer Securities’ employees and clients.  Desirable candidates will have excellent interpersonal skills, ability to trouble shoot on the spot and have a strong desire to learn new technologies.  Prior experience in supporting Traders or Brokers and strong knowledge of Portfolio and Fund accounting systems is highly desirable.
Responsibilities: · Provide first level support for Traders, Trade operations including desktops and applications · Provide support for market data applications such as Bloomberg, Thompson One and Reuters Bridge · Support Trading applications such as Eze Castle OMS, Paladyne, Neovest and Instant Messaging · Support Portfolio and Fund accounting application such as Advent Geneva and Partner · Support Client web reporting, troubleshoot reports as necessary · Manage ticketing system · Support overnight download processes and scheduling infrastructure · Participate in infrastructure installs and upgrades · Provide timely resolution of technical issues and follow up to help ensure customer satisfaction · Communicate client requirements to development team whenever level 2 support is needed · Monitor all vendor escalations and manage client expectations regarding vendor deliverables For more information, contact Exie Smith at: [address removed].

 

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