Using NPS Scoring at Sprint Reviews with Customers

Let’s shift the conversation from velocity to value.

Velocity is pretty straightforward to measure, but it doesn't tell us how much value we are giving the customers.

Simon Cockayne will describe a connection between value and happiness.

Moreover, he'll share a simple and effective technique to measure and graph the happiness of your customers, as a result of the value you provide, through done stories. Benefits of this technique include: • Improved sprint reviews • Increased customer engagement • Boosted scrum team morale • Shift in management focus, away from velocity You can find out more about Simon Cockayne on LinkedIn and follow him on Twitter:
• LinkedIn (http://www.linkedin.com/in/simoncockayne)
• Twitter (https://twitter.com/SimonCockayne)