Intro to User Experience (UX)

  • March 15, 2014 · 12:45 PM
  • This location is shown only to members

At its core, User Experience (UX) is defined as how someone feels about using a product, system, or service. Regardless of what we’re designing—a website, an Android app, or a toaster—we all strive to make our designs useful, easy to use, and enjoyable to use. But how exactly do we make something useful, easy to use, and enjoyable? How do we know if the target audience is having a good or bad experience? This class will arm you with the essential tips to find those answers. 

This class is for anyone who makes (or wants to learn how to make) websites, mobile apps, or other software. If you’re a developer, a designer, a project manager, a content creator, or something else, you can integrate UX research and design into your practice.

By the end of this class, you’ll also learn tips and techniques to address the following:

• The fundamentals of UX and why UX matters.

• Conducting user research so you can understand your audiences’ needs and make design decisions to address those needs.

• Basic usability testing techniques.

• Convincing skeptics you work with of the value of user experience.

• Engaging your clients and colleagues in the UX process so that they can bring their knowledge to the table and feel that their needs have been met.

• Working UX into your existing process, even if it’s one small step at a time, and even if you have little to no budget, time, or support.

• Participating in and learning an interactive brainstorming workshop we’ll do as a class. We’ll discuss the results and talk about ways that you can use the workshop at your current organization to collectively tackle UX issues.

• Recommendations for books, articles, and other resources to explore further areas of UX.

This class is part of our UX track that also includes the following three sessions. Save the dates:

  - April 5: Understanding Your Site's Audience through User Research

  - May 3: Wireframing & Prototyping

  - TBD: Usability Testing

About the teacher: Jessica Ivins is a Philadelphia-based UX designer and researcher who speaks, writes, and volunteers for many things UX. She has spoken internationally at conferences such as SXSW, Midwest UX, IA Summit, UX Camp Ottawa, and UX Cambridge (UK). She’s the main organizer for UX Book Club Philly and served as an officer for PhillyCHI, Philadelphia’s UX community. Previously a senior experience designer at Happy Cog, she is now senior UX specialist at AWeber.

Refund policy: To receive a refund, we must be notified within 7 days of the event. If you have already paid and must miss the class for whatever reason, you can make it up again if it is offered with the same instructor. Please contact [masked] with refund or cancelation requests. 

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  • Kelsey L.

    2 · April 21, 2014

    • Jessica I.

      Thanks for sharing, Kelsey!

      1 · April 22, 2014

  • Michelle

    Jess, did you ever send out your slides? I never got them and am interested in some of the information. Thanks! The class was great I really enjoyed it.

    March 23, 2014

    • Jessica I.

      Hi Michelle, I just emailed you a link to the slides via Meetup. Let me know if you didn't get it. Thanks!

      March 23, 2014

    • Michelle

      I got them thanks!

      March 23, 2014

  • A former member
    A former member

    Great intro class for those who are new to UX!

    1 · March 22, 2014

    • Jessica I.

      Thanks Linda. Glad you enjoyed it.

      March 23, 2014

  • Jessica I.

    Thanks again to those who attended the class on Saturday. To those who couldn't make it, due to popular demand, we're running this class again on Saturday 4/5.

    March 18, 2014

  • Trinh t.

    very informative class

    March 17, 2014

    • Jessica I.

      Thanks Trinh. I'm glad you enjoyed it.

      March 18, 2014

  • A former member
    A former member

    Will this class be offered again? I am very interested, but unfortunately I noticed this after the class was full. :(

    March 14, 2014

    • Jessica I.

      Hi Stef, at this time we're not planning on offering it again soon. (We currently offer it once a year.) But I'll talk to the GDI organizers since there are 12 folks on the wait list, as well as other ladies who told me offline that they wanted to attend. If there's enough interest, we may do this class again!

      3 · March 14, 2014

  • Sophia S.

    I'd like to join this class but its full? do you think more spots will be open?

    March 10, 2014

    • Jessica I.

      Hi Sophia! You should see a wait list option for the class. If you sign up for it, we'll let you know if we get a last minute cancellation. If that doesn't pan out, hopefully you can join us for a later class. Let me know if you have any other questions.

      March 11, 2014

  • rebecca

    Will the classes listed below the description be available to people who are unable to attend this class?

    March 5, 2014

    • Jessica I.

      Hi Rebecca, as of now I don't plan on requiring Intro to UX for the rest of the series, but it will be recommended. I would encourage anyone who signs up for later classes to have at least a baseline understanding of UX principles and disciplines. I hope that helps!

      1 · March 5, 2014

    • rebecca

      It does, thanks!

      March 5, 2014

  • Jessica I.

    Hi Ladies, I hope you're having a great week. I'm seeing lots of new names and faces signing up for this class. I'm really excited!

    Also, just a heads up there's a free webinar this Saturday on landing an awesome job in UX. If you're interested in getting into UX, you may want to check it out:


    February 26, 2014

  • Jessica I.

    Yay, I'm seeing lots of RSVP's already. Can't wait for the class!

    February 8, 2014

Your organizer's refund policy for Intro to User Experience (UX)

Refunds offered if:

  • you can cancel at least 7 day(s) before the Meetup

Additional notes: Refunds are available within 7 days of the event. After that, you will receive a credit for an upcoming class by the same teacher. For questions or cancelations, email the organizer at

Payments you make go to the organizer, not to Meetup. You must make refund requests to the organizer.

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