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Given you all have the ability to put events on our calendar, it is good to know we expect reliability from our members who book into your events. We therefore suggest you familiarise yourself with our No Show policy and what to do if a member ends up being a No Show for your event.
What constitutes a “No Show”
Our “No Show” Three Strike Policy
At the end of each event, it is advised that each host/ess edits their attendance. They can do this by clicking the Tools button under the RSVP button for their event. If they note there was a No Show, depending on their own personal event policy they can choose whether or not to mark “No Show” against that member’s name. This member will then show up at the bottom of the RSVP list for this event as a No Show under the Yes people who did attend. This will also become part of their permanent record for this group.
It is advised when No Shows are recorded that a polite email is sent to this member alerting them about our No Show policy. Please give the member 24 hours to have the chance to explain why they failed to show up in case the reason was traumatic or really out of their control. It is then up to you whether or not to remove the No Show strike against them.
If 24 hours after the event you have heard nothing at all, we suggest sending something like the following: -
I hope you are well.
I am just writing to you to let know about HPP’s’ "No Show" policy. Please take the time to read it: -
Have a great day.
If a host/ess has sent you here, then a No Show strike has most likely been placed against you. Please be accepting of it and preferably send them an apology for letting them down.
Our group has a very simple three strike policy. If three No Shows are recorded against a member then they will be removed from our group and sent a polite goodbye email. They will then just have to find another Meetup group more willing to accept this type of behaviour.
We would prefer to think any No Shows are simple oversights or unexpected crises that prevented the member from attending which is why each member is given three strikes rather than just one. We understand unforeseen things do happen and because we are all human, sometimes we just plain forget to put it on our calendar to remind us. It happens and is not the end of the world but a No Show policy does remind us that other people get affected if we don't show up.
We are confident No Shows will be rare occurrences with this group. We like to think positive.
Edited by Vikki ❤ on Jul 15, 2013 4:17 PM