Hometown: Melbourne, AU
September 4, 2012
The organisation does not behave as a whole, co-ordinating its activities for the best outcomes. It does not learn and behave intelligently, which leads to frustration and demotivation in staff.
Publish and promote your data and insights, and allow your colleagues in other 'departments' to draw on them and you to enhance their execution and achieve better outcomes.
Interested in organisations that behave intelligently and with memory and learning, and the people who make it so.