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Human-centered Journalism: Designing for Engagement

Step outside the box in the news design process and explore the power of investing in community. 

Debates over the future of journalism have often focused on designing for new platforms: "digital-first" or "mobile-first." But what if we put community first? What would it look like to, in the words of longtime editor Melanie Sill, "reorder the fundamental processes of journalism" toward serving and engaging communities? How would such an approach change how we report, how we listen, and how we build our websites, apps and stories?

This panel will explore how the principles of human-centered design can help develop a community-first approach to news regardless of platform. Human-centered design combines the needs of people with the possibility of technology to build sustainable products. 

Unearth fresh insights. Identify ways to grow and diversify your audience. Design smarter, more effective projects. 

Panelists will include: 

• Josh Stearns, press freedom director at Free Press 

• Laura Amico, editor and CEO of Homicide Watch

• Alvin Chang, data editor at the Connecticut Mirror and member of The Boston Globe's "68 Blocks" project team

We'll discuss concrete tools to help communities be catalysts, collaborators and co-creators of stronger and more sustainable journalism. Additionally, we'll share projects in Boston and around the country that are using aspects of design thinking to foster empathy and engagement around the news.


Driving: Take I-93 to Exit 15 (Columbia Road) and access Morrissey Blvd. from the Columbia Road rotary. There will be plenty of free parking in the Globe's front parking lot. 

MBTA: Walk from the Red Line's JFK/UMass stop toward the Shaw's Supermarket. The Globe is two or three buildings after that. 

This event is co-sponsored by ONA Boston and Hacks/Hackers Boston (

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