April 8, 2013
By listening, sharing and questioning. I usually take a divergent approach to discussions to find unexplored angles...
In the 90's I used to write test plans specifying a period of do ad-hoc testing - that's what it was called then, and before "agile quadrants" - but I'm still learning! (BTW, I don't think I answered the question!)
Tester, blogger, attended several SWET meets, reads a lot.