The term “stratactical” - a play on the words "strategy" and "tactical" - is just about mainstream now. The goal of this presentation is to explain and review the issues of transactional excellence, a topic that applies to just about every area of processing in multiple contexts.
Our speaker, Philip White, will focus this discussion on what are generally considered the mundane areas of any technology implementation - hopefully to persuade this audience to appreciate that excellence in even seemingly mundane tasks is the key to realizing the value created by the more glamorous aspects of enabling new technology. He will cover key concepts such as:
• Understanding strategy vs tactics
• The dangers of process automation
• User adoption and the dangers of defaulting
• Compliance, audits and the dangers of real-time tracking
Philip is a seasoned Supply Chain Consultant, problem solving and implementing technology at Fortune 500 companies including Toyota, Goodyear Rubber and Tire amongst others. He has an MBA in Supply Chain Management from Tennessee State University and is a Certified Public Accountant. He serves on the Young Professionals Advisory Committee, Emerging Practitioners Track for ISM (Institute of Supply Management) and is a Youth Missions Coordinator at New Community Bible Fellowship in Cleveland Heights, Ohio. Philip and his wife Patricia, live in Cleveland Heights with their one year old son (King) James.