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User Experience Strategy Course (Paid) :: Register on Eventbrite



COURSE: User Experience Strategy for Innovative Digital Products for Designers, Developers, Entreprenuers, Marketers, and Students

This is a four-week course starting July 10, 2013 on Wednesday evenings from 7pm - 9pm.

The course will be held at The Hub Los Angeles in the Arts District of Downtown Los Angeles. If you are unfamiliar with Lean Startup principles, please read or listen to "The Lean Startup" by Eric Ries to prep for class. If you are not a designer, don't panic. But be prepared to think like one.

REQUIRED: All attendees MUST BRING a laptop or tablet device to each class to do the work and access the Cloud-based Google spreadsheet tools.

Class Syllabus
Class 1 - July 10, 2013 @ 7pm

What is UX Strategy and Why is it Crucial
In the first class, you learn the basic framework of UX strategy. The class calls out, clarifies and shows how a variety of definitions and related business approaches (i.e. Design Thinking, Lean UX, Discovery Phase, Blue Ocean Strategy, Lean Startup) affect how online/interactive products are created. Topics also include how to conduct a Competitive Analysis in order to determine your product’s real competitors

Class 2 - July 17, 2013 @ 7pm
Gap Analysis, Value Innovation, and Product Definition
Too often, UX designers are handed an insane wishlist created by a startup founder or client who doesn’t understand the cost of development or what is truly essential to the product. In this class, you'll learn how to take your survey of the current marketplace and identify opportunities for differentiation and innovating value. Topics include how to create a Feature Value Matrix by weighing business goals, user goals and design/dev costs in order to identiy your Minimum Viable Product (MVP) and future phase releases.

Class 3 - July 24, 2013 @ 7pm
Guerilla Market Research
Getting face to face with potential users is core to UX Strategy not only to validate a solution but to also gain insights on your customer segment. In this class, you'll learn how to embark on customer discovery by conducting inexpensive solution-based Guerilla User Research. Topics include how to recruit and screen participants, how to script and conduct a solution interview with a prototype MVP, how to create some form of MVP testing, and how to analyze findings into pivots or tweaks for your product.

Class 4 - July 31, 2013 @ 7 PM
The Funnel Matrix and Conversion Design
The purpose of a Funnel Matrix is to represent each level of engagement a customer has while interacting with your online product. Because you've conducted user research, you can now think about how the Funnel Matrix can inform your customer acquisition strategy. Topics include how to define success based on quantitative metrics (and how to measure them), how to design wireframes for conversion and multi-variant testing, and how visual and written calls to action really matter!

Networking to follow after each class at the Angel City Brewery.

Instructors: Jaime Levy (UX Strategist/College Professor) & Sarah Dzida (UX Designer)

***All sales are non-refundable but they can be transferable.***


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