Lunchtime Lesson: Client Services as a Discipline

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In a world that increasingly defines success through metrics, where do the soft skills fit?

In this interactive class, Patty will share:

• The components of client services

• How they relate to other business disciplines

• Ways to improve your client engagements, big and small.

$10 at the door for Non WORK Members – help us keep the lights on and keep great programs coming your way! WORK Members FREE including Friends of WORK! (http://workpetaluma.com/friends-of-work/) (a special membership level for you regular attendees)

12-1 PM in the WORK Library. Feel free to bring a bag lunch.

Bio: Known as the Client Whisperer, Patty Bavuso, has been negotiating among clients and stakeholders to launch creative and technological ventures for over 20 years for clients including Disney/Pixar, Whole Foods, Trader Joe's, Bank of America, Cisco, and Amgen.