How to engineer happiness: the importance of good support + Networking

Come talk with Happiness Engineers Pam Kocke and Erica Varlese about the importance of providing good customer support.

Based on their experiences at Automattic, the company behind WordPress.com (http://wordpress.com/) and Jetpack, learn their six simple tips for building a reputation for excellent support, attracting and keeping clients, and how to make support fun.

Join us after for questions, networking, and to learn more about working at Automattic!