Never Settle. Designing the World’s Coolest Intranet.
Intranets can really suck. Both to build and to use. They’re stuck in the past, too plain and too utilitarian. But thinking about what employees really need (hint: you should probably talk to a lot of them), and then carefully building a social artifact and social actions, and finally, designing it to be used on the devices that matter most to the users will help you delight workers. We just did it for a local company. And we did it on WordPress. I’ll talk through THINK’s interdisciplinary (and transdisciplinary) teams, give away insights we gleaned while designing and building it, and show some of the tools we used to stay on the same page. We’ll help you turn the flywheel that becomes a virtuous cycle of usage, whether for intranets or for web applications of another kind.
Zach Pousman leads THINK Interactive's digital strategy team. Using deep empathy, boundless curiosity for cultures and sub-cultures, and keen user-centered thinking on platforms and devices, Zach generates opportunities for brands. His passion is to understand the rhythms and routines of daily life and find ways for companies to intersect with and improve upon them in ways that delight customers and outperform business goals. Zach has led digital product design, dashboard design and 'big idea' campaign work for Fortune 500 and start-up clients including Coca Cola, Orkin, Hughes Telematics, Blackrock, and MSN Health. Zach is a graduate of the University of Chicago and holds a Master's degree in Human-Computer Interaction from Georgia Tech.