February 14, 2012 7:00 PM - 16 attended

Client Talk - How to Work With, Deal With

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Thanks to Shay Howe for providing a fantastic whirlwind presentation on HTML5 & CSS3 in January.

For our February meetup (and since it is being held on Valentine's Day), we'll be taking about the love we have for our clients. We'll be changing the format for this particular meetup, with a round-table discussion, involvoing and engaging all attendees. Topics for discussion will include (but are not limited to):

  • Maintaining your sanity with "crazy" clients
  • Managing client expectations
  • Know when to keep or dump a client

We'll also broaden the discussion to include running your freelance business; best practices in tracking and billing time, keep up the cash flow, tips & tricks, where to find resources and more.

Whether you are a full time freelancer or work for "The Man," this meetup will prove to be educational, motivational, and at times, a bit entertaining with the horror stories that will be shared. See you in February!

  • Dennis Deacon
    Dennis Deacon

    Hat tip to asst. org. Becky Davis, who was the inspiration for this month's topic.

    Posted January 11 at 5:00 AM
  • Dennis Deacon
    Dennis Deacon

    Anyone have any "entertaining" client stories they'd like to share before the meetup?

    Posted January 25 at 10:11 AM
  • Dennis Deacon
    Dennis Deacon

    If you are void of "client from hell" stories, check out http://clientsfromhell.net/

    Posted January 25 at 12:13 PM
  • Steve Starr
    Steve Starr

    All my clients are perfect :-). Truly, I'd like to think I can spot a poor "match" for my skills and it's often a potential client who does not have any interest in branding, marketing or thought for user experience. The "just get something up there" approach is not going to work for me.

    Posted January 25 at 2:09 PM | 1 like
  • Dennis Deacon
    Dennis Deacon

    I think it's only through experience that we gain experience. Example: I never had a reason to scrutinize a husband/wife partnership until I had two go south. Certain patterns are repeatable, ergo patterns.

    Posted January 26 at 12:22 PM
  • Dennis Deacon
    Dennis Deacon

    Wow! 40 attendees and on Valentine's Day. Either there's a lot of lonely souls or we got permission from our better halves. See you on Feb 14th!

    Posted February 6 at 11:58 AM
  • Gina Morri
    Gina Morri

    I have to miss this one :-( I wish you guys could Podcast this meeting-- WHAT A GREAT TOPIC! It is Valentines Day after all, and my hubby is having a tough time at work these days :-(

    Posted February 11 at 1:36 PM
  • Dennis Deacon
    Dennis Deacon

    Gina, sorry you won't be joining us. A podcast ... hmm...

    Posted February 13 at 6:23 AM
  • Dennis Deacon
    Dennis Deacon

    Hey folks, I've started a discussion thread in the discussion forum, where we can share some of our client stories. Please share yours, as well as provide lessons learned. Thanks!

    Posted February 13 at 10:30 AM
  • Samantha Chan
    Samantha Chan

    I think I'm going to have to miss this one too =( Major project at work. Been staying late almost every day for the past week . . .

    Posted February 14 at 1:02 AM
  • Dennis Deacon
    Dennis Deacon

    Sorry to hear Samantha. Look forward to seeing you soon.

    Posted February 14 at 8:42 AM
  • Dennis Deacon
    Dennis Deacon

    Here's an interesting infographic that helps with our discussion this evening: http://www.topwebdesignschools.org/design-clients/

    Posted February 14 at 12:00 PM
  • Becky Davis
    Becky Davis

    Same idea, this is my favorite: http://theoatmeal.com/comics/design_hell

    Posted February 14 at 1:43 PM
  • Dennis Deacon
    Dennis Deacon

    Unfortunately, the audio recording failed (leave it at that). So as I have time, I'll attempt to create what I can in notes to share.

    Posted February 14 at 11:00 PM
  • Alan Miller
    Alan Miller

    I'll PDF my iffy notes and email them to you. Will take a few, just discovered that the ADF on our multifunction is apparently dead which I hadn't realized before.

    Posted February 14 at 11:15 PM
  • Alan Miller
    Alan Miller

    5 pages of notes I'd be ashamed of if I was in a meeting or class are uploaded to the files for the group.

    Posted February 15 at 12:03 AM
  • Linda Ryder
    Linda Ryder

    Sorry I couldn't make it last night but my husband surprised me with a "Valentine's Day" dinner so I couldn't pass that up! Sounds like the meeting was very good. Hopefully I will see everyone next month!

    Posted February 15 at 4:43 AM
  • Jan Wilson
    Jan Wilson

    Great meeting, got lots of good ideas on how to improve. found on twitter this a.m. re: scope creep: Besides a contract, four other ways to kill scope creep are to say: - Glad to help, here's a new estimate. - I can't make that deadline. - I can, but... - No.

    freelanceswitch.com/clients/4-ways-to-kill-scope-creep/

    Posted February 15 at 9:24 AM
  • Bonnie James
    Bonnie James

    I put my notes in the Files section too. Pretty much the same as Alan's notes. Jan, I've heard "scope creep" called "feature creep", which I like because it sounds almost Svengoolien.

    Posted February 15 at 10:59 AM
  • Dennis Deacon
    Dennis Deacon

    Don't forget to share your valuable client stories in the discussion forum...

    Posted February 15 at 12:16 PM
  • Dennis Deacon
    Dennis Deacon

    Just discovered a great article (and resource) on explaining progressive enhancement (or why rounded corners don't display in IE6) to clients - http://boagworld.com/design/where-are-my-rounded-corners/

    Posted February 15 at 2:09 PM
  • Sammy
    Sammy

    I had a great time meeting and talking with everyone last night! To continue our discussion on Tools of the Trade, I've started a thread here: http://www.meetup.com/chicago-web-pros/messages/boards/th...

    Posted February 15 at 2:28 PM
  • Kendall Cabe
    Kendall Cabe

    Just posted a tip in the discussion area about PayPal and your client payments. Everyone SHOULD read this!

    http://www.meetup.com/chicago-web-pros/messages/boards/th...

    Posted February 16 at 11:59 AM
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16 attended

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5.00 5.008 (8 ratings)

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