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Looking for answers to questions? You've come to the right place!

Here you can:

Frequently Asked Questions

1 I can't remember my password. What should I do?


  1. Go to the Forgotten Password page.


  2. Enter the email address associated with your Meetup account, and click SUBMIT


Instructions on how to reset your password will be emailed to you. Follow the instructions in that email.


If you have any trouble with the instructions in that email, please contact us.

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2 I'm an Organizer. How do I change the name of my Meetup?


  1. Go to your Meetup's Welcome page


  2. Click 'Organizer Help and Tools' on the left side of the page


  3. Click the 'Settings' tab


  4. Click 'Edit & Learn more' next to "Meetup name:"


  5. Enter the new name and click SUBMIT


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3 I have a question about a specific Meetup. Who should I contact?

You should contact the Organizer of that Meetup! They can answer any questions you might have.


  1. Go to the Meetup Welcome page


  2. Click the "Contact me" link under the Organizer's photo on the left


  3. Compose your message and click "SEND"


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4 How do I change the email address in my Meetup account?

  1. Click 'Account' on the top-right of any screen.


  2. Click 'Change' next to your old email address


  3. Enter your new email address, Meetup password, and click 'SUBMIT'


  4. You will see the following message:


  5. "We just sent a verification email to XYZ@ZYX.com.

    To complete your email change, please check your mail and follow the instructions provided."

  6. Check your email at the new address you specified and click the link in the verification email Meetup sent you. If you can't click the link, copy and paste it into the address bar of your web browser.


Once you've done that, your email address will be changed.

If you have any trouble, please forward that verification email to support@meetup.com and state that you are having trouble changing your email address.

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5 I'm an Organizer. How do I schedule a meeting?

  1. Go to your Meetup's Welcome page


  2. Click 'Calendar' on the left side of the page


  3. Click 'Schedule a meeting'


  4. Enter the details of the meeting


  5. Click SCHEDULE MEETING

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6 I'm an Organizer. How do I step down as Organizer?

  1. Visit your Account page


  2. Scroll down to the 'Meetup Group Memberships' section


  3. Click 'Step down as Organizer' next to the desired Meetup


  4. Select your successor's name from the member list and why you are stepping down


  5. Click NEXT


  6. Click FINISH


Meetup.com will invite the person you nominated to step forward, and we'll notify you as soon as he or she accepts. We encourage you to nominate a successor. Nominating a Meetup member for the Organizer position helps keep the Meetup healthy and growing.




Unable to select a successor?

Check the 'Step down without nominating a new Organizer' option. All Meetup Group members will be invited to volunteer for the Organizer position.




Stepping down because you're unsure how to run a Meetup Group?

Check out these help and advice resources before stepping down. They'll probably answer any organizing problems you have:



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7 I'm an Organizer. How do I completely close down my Meetup?

There are two options for closing down a Meetup:


A. Simply step down as Organizer (this allows other members to step up and run the Meetup)


or


B. Remove all the members from the Meetup. Then have Meetup Support close it down



Click here for instructions on how to step down as Organizer



To have your Meetup completely closed down:


  1. Set the Meetup so it will not accept new members


  2. Change the name of the Meetup to something like,"CLOSING DOWN THIS MEETUP"


  3. Send a message to your Meetup members informing them of your intentions (i.e. closing down the Meetup). In your message, tell your members that they must remove themselves from the Meetup in order for it to be closed


  4. When you are the only member left in the Meetup, contact Meetup Support, and request it be closed down.


  5. If members don't remove themselves, you can always remove them by going to the Member page and clicking "Remove member from Meetup"


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8 I'm having trouble creating a Meetup account. What should I do?

Go to the Meetup login page, enter your email address, password, and click 'SIGN IN.' Our system will recognize where you are in the registration process and guide you through any remaining steps.

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9 How do I leave a Meetup?


  1. Click 'Account' on the top-right of any screen.


  2. Click 'Membership and Communications'.


  3. Scroll down to the name of the Meetup Group you want to leave.


  4. Click 'Leave this Meetup'


You'll get no further email communication from that Group, and your profile will be removed.



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10 How do I completely delete my Meetup account?


  1. Click 'Account' on the top-right of any screen.


  2. Click 'Membership and Communications'.


  3. Click 'Unsubscribe completely from Meetup.com' at the bottom of the page


  4. Enter your password and click SUBMIT


You'll be unsubscribed from every Meetup and all your profiles will be removed.

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Didn't find the answer you were looking for?

Click here to contact Meetup Support.