FileMaker: Client Feedback Modules, and FileMaker BAM Gianine Campbell

FileMaker: Client Feedback Modules 
FileMaker BAM Gianine Campbell

Client Feedback Modules
Jerry Salem

This month we will walk through the process of creating a Client Feedback Module for your FileMaker databases.

Accidents happen.  

People sometimes use your solution in ways you haven't imagined.  When something goes wrong, its important to document the event right away, before the user forgets the details of the event.

In this presentation Jerry will discuss the benefits of client feedback modules and demonstrate techniques for capturing user feedback “in the moment of insight”.

FileMaker BAM Gianine Campbell

Please join us in welcoming Gianine Campbell, the new FileMaker Business Account Manager for the greater NYC Metro region, including the Philadelphia territory.  Gianine will introduce herself and spend about 10 minutes talking through her role and the benefits of the FileMaker platform.

About Jerry Salem

Dr. Jerry Salem began his career in technology as a computer science major, eventually moving to the biological sciences where he earned his Ph.D in Biochemistry. During that time he published papers on malaria, tuberculosis, and AIDS. He holds a U.S. patent and has spoken internationally on numerous topics.

As a researcher, Jerry learned computer networking, web design, and FileMaker. He has worked in various technology fields developing a number of solutions, including electronic medical records software and complex systems for many businesses and organizations.  Along the way he has mastered standard SQL tools and a variety of other technologies.

Since 2007, Jerry has worked at IT Solutions, a Platinum level member of the FileMaker Business Alliance. Among his accomplishments since joining ITS are certification in FileMaker versions 8 through 12, leadership as an educator in the FileMaker Training Series program, and frequent contributions to the Philly FileMaker User Group.

About Gianine Campbell

Gianine comes to FileMaker with 5+ years of successful Sales experience at Xerox Corporation and most recently at ADP Corporation. Gianine brings to FileMaker a strong and rounded sales background selling into and managing growth accounts. She is a graduate of Providence College and is a classically trained Soprano, and has performed with Peter Nero and the Philly Pops just this past Fall.

About the Philadelphia FileMaker User Group

The Philadelphia FileMaker User Group was founded in 2004 as an initiative by FileMaker Business Alliance Platinum member IT Solutions Consulting.  The group’s goal is to provide an open forum for FileMaker developers and those interested in FileMaker to meet, brainstorm and network.

We hold meetings the 4th Thursday of every month at 6PM, in the office of IT Solutions Consulting, Inc., at 414 Commerce Drive, Suite 150, Fort Washington PA.

Meetings are open to all, regardless of background and there’s no charge to attend.

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