"Digital Fluency and User Experience" by J Cornelius

People have explored the globe since the beginning of history, and have encountered new languages and methods of communication. The Web has done great things to bring us together across languages and cultures, but that doesn't mean we all understand things the same way, even if we are speaking the same language. This new digital landscape still has much to be explored.


In this talk we'll look at the idea of digital fluency and how different levels of understanding can impact experience in ways we might not have considered before. We'll look at some of the psychology behind how fluency influences judgement and perception of digital experiences, and how we can approach experience design to build meaningful connections with the people who use our creations.


J Cornelius is the President of Nine Labs, an experience and strategy consultancy based in Atlanta GA. His work focuses on computer/human interaction, user experience, application strategy, technical systems implementation, and process analysis. He served as VP of Operations at CoffeeCup Software for 14 years where he helped steer the company from startup to multi- national, is President of the Atlanta Web Design Group, founded the Web Afternoon conference series, lectures at the University of Georgia’s Terry School of Business, and has lectured on topics from software development methodologies to the psychology of customer experience to groups of all sizes at events across the country.

He has also worked on technical projects with companies like Mattel, Pantone, and General Electric; served as a mentor at the Advanced Technology Development Center at Georgia Tech, an advisor to the computer science department at Texas A&M University; and as a private consultant to numerous other enterprises and organizations.

You can follow him on Twitter at @jc, or on his personal Website at jcornelius.com 


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  • Ilya P.

    1 · April 19, 2014

  • Kelly

    This was a fantastic presentation. Will the video be available online? Thank you.

    1 · April 18, 2014

    • Matt D. S.

      Thanks for coming. It will be online soon! =)

      April 18, 2014

  • A former member
    A former member

    Excellent wealth of information in a very well-thought out presentation. Great examples and analogies. Thanks for coming to see us!

    2 · April 17, 2014

  • Sean

    Going to have to bow out...I've been sick all week and just not feeling well enough to venture out (or risk sharing).

    April 17, 2014

  • David J.

    I would enjoy this one but it falls on my girlfriend's birthday.

    April 17, 2014

    • A former member
      A former member

      Of course! What woman doesn't appreciate a man who knows how to talk data? Birthdays are awesome, being able to construct a polynomial function which passes thru all birthdays in your immediate family? OMG! Turn on!

      April 17, 2014

    • Matt D. S.

      Seriously

      April 17, 2014

  • Jordan B.

    Awww yeah, this is going to be good!

    1 · March 25, 2014

    • A former member
      A former member

      Mmhhh hmmm.

      April 16, 2014

  • A former member
    A former member

    4 out of 5 dentists recommend data fluency with their clients. The other dentist was busted dippin' a bit into the NO2 after hours, so we disqualified their input, anyway. 100% of dentists that matter say data fluency is... HOT.

    See you there.

    1 · April 16, 2014

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