How To Fire A Client! (Without Killing Your Business)
Hosted by The Virtual Assistants Networking Group
Details
SUMMARY:
Talking about firing clients may seem like a strange topic in this economic climate where ADDING CLIENTS is what all of us are focusing on.
We need to build that client base no matter what, right? Wrong! Tough times make SELECTIVITY crucial. Troublesome clients are not only energy drainers they can literally suck the life out of your business.
YOU NEED TO LET A CLIENT GO WHEN THEY:
Constantly complain about your work, your availability, your bill, etc. Don’t heed your advice – ever! http://photos3.meetupstatic.com/photos/event/4/0/b/b/event_36436571.jpeg Skip out on a bill or is slow to pay Is unreachable unless there is an emergency
Yes, breaking up may be hard to do, and no one is advocating firing a client just because they are demanding or you simply don’t like them, but when a client is costing you money and making you crazy, it can be a smart move – this demands objectivity and courage.
IN THIS WEBINAR, YOU WILL LEARN:
How to unemotionally present your client with options to improve things What to do when the client balks and turns around and fires YOU! How to assess how much your troublesome client is actually costing you How to make sure you’re not "pulling the trigger too fast" How to survive the financial hit
WEBINAR DETAILS:
Date: August 17, 2011
Time: 8:00 p.m. EST
Duration: 1 hour
You'll have access to a digital recording of this event so you don't have to be concerned with schedule conflicts. Files are MP3 format and easily downloaded to your computer or iPod so you can add them to your business success library.
WEBINAR FACILITATOR:
http://photos4.meetupstatic.com/photos/event/b/3/f/2/event_12286066.jpegAretha Gaskin is a results-driven Coach and Certified Virtual Event Manager with proven communication, collaboration and negotiation skills. She holds over 15+ years of administrative experience and started The Virtual Legal Assistant in 2006 to meet the virtual needs of clients and aspiring virtual assistants. Aretha is a successful virtual professional and has been in the trenches and knows what it takes to run a successful virtual practice. Aretha’s previous experience includes law and advertising, and when not coaching virtual professionals, producing virtual events or otherwise servicing her clients she enjoys traveling, reading and photography.
Contact Aretha Directly:
800-734-0576
info@tvlai.com | www.tvlai.com
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