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Wet Dog Adventures Message Board › A note about our payment policy and refund policy.

A note about our payment policy and refund policy.

Carolina M.
user 3883127
Group Organizer
Safety Harbor, FL
Post #: 55
Payment policy: We need to know who is coming on trips so we will be requiring everyone who is renting anything, a kayak, tent whatever to prepay at least one day in advance to the trip (unless otherwise noted) Those coming with their own kayaks must show up in order to get an accurate count. Members that RSVP yes are expecting those numbers to show up. The three strike no show policy is in effect with this group. Three strikes and your out! We hope you understand this policy is to protect those who are serious yes RSVP's for the trips. This will allow us to make a fair decision whether the trip needs to be postponed or is a go.

Refund Policy: A full refund will be given if you pay for a trip and then cancel before 24 hours (unless otherwise noted) before the start of any trip or if we cancel a trip due to weather or other circumstance. Note, we will try to reschedule the trip first if we can or give you a credit for another trip. No refund will be given if you cancel within the 24 hours before the start of the trip. Note: This policy is in place to protect those who have a yes RSVP, are serious about attending the trip and are expecting those numbers to show up.
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