How to engineer happiness: the importance of good support

Come talk with Happiness Engineers Pam Kocke and Erica Varlese about the importance of providing good customer support. Based on their experiences at Automattic, the company behind WordPress.com and Jetpack, learn their six simple tips for building a reputation for excellent support, attracting and keeping clients, and how to make support fun. Join us after for questions, networking, and to learn more about working at Automattic!

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