IT Challenges for SMBs: Access to talent, tools and down-time fixes

WINE DOWN WEDNESDAY!
IT Challenges for SMBs: Access to talent, tools and down-time fixes

Join Higher State Technology and Momentum Telecom in a “Tonight Show” format at our Wine DOWN Wednesday event, where we’ll present our latest thoughts on technologies, talent needs and tools for ensuring business uptime, productivity and scalability for the future. Come have some fun, network, ask questions and enjoy some refreshment!

Cost - FREE

Please RSVP here: https://bit.ly/2rRIzqg - limited to first 40 registrants

We will hit on these key topics, which affect everyone’s business uptime:

Technology Skills Shortage
Companies are seeing a significant shortage for key technology roles. High on the list: a shortage of experienced technology leaders, and strategic planners. In addition to day-to-day technicians, how can your company best fill these roles and access top talent?

Real-Time Visibility and Tools
You’ll learn about new dashboards and reporting to track business events and help identify specific culprits for dropped calls or communications, eliminate recurring issues, regain customer transactions and manage communications.

Digital Transformation
The digital experience is now a key part of the customer’s interaction with any company and can inform their view of the company as a whole. Digital transformation also plays a key role in improving a company’s agility, efficiency, and ability to compete in a rapidly-changing market. Where should you be looking for cloud, unified communications, AI-based platforms and other technologies to drive market share with your business?

About our Panelists

Mike Clifford – Former CIO @ Whole Foods

Michael (Mike) Clifford has been an Investor and Advisor with various start-up and small businesses since 2012. He has also been very active in the Austin non-profit community; he is a Social Venture Partner with Mission Capital and serves on the Board of Directors of the Court Appointed Special Advocates (CASA) program of Travis County.

Mike is probably best known his 12 years as the Global Vice President and Chief Information Officer for Whole Foods Market, Inc. between September 2000 and September 2012. He was the leader of a highly decentralized Technology team and systems portfolio through Whole Foods’s evolution and growth from less than 90 stores to over 350. He still embraces the unique Whole Foods culture of servant leadership and conscious capitalism.

Lacy Finley – CEO @ Tech Cumulus

Lacy Finley is President/CEO of Tech Cumulus, based in Austin, Texas. Tech Cumulus is a woman-owned Information Technology/Marketing Communications company that focuses on the integration of Microsoft, Salesforce, and other technologies to achieve brand amplification, agile sales acceleration, lean marketing strategies, digital asset optimization, and knowledge leadership. She is also a Partner in her latest venture, Dunamis Marketing – providing the process, people, programs and IT experience to build demand and accelerate sales for IT service companies.