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Meetup sponsored by Health Innovation Manchester (HInM) and Bruntwood SciTech

Since the Covid-19 crisis started in early 2020, health care organisations across the world have accelerated the adoption of digital health at a dramatic pace.

Online and video consultations have been harnessed to support an ambitious transformation of care recently accelerated by the pandemic which has disrupted not only technology creation and adoption, but ways of working and cross-institutional collaboration.

The key question is to know if these consultation are improving healthcare for patients? What is the general landscape on online consultations during and post COVID-19? In which ways has the clinician-patient relationship changed by online consultations? What type of infrastructure and “rules” need to be in place to protect confidentiality, trust and privacy during online consultations?

This meetup aims to explore online consultations from a few perspectives. Speakers will share their views on the different aspects of online consultations implementation journey, challenges and opportunities, the impact of online consultations as a whole.

Agenda

17.00 - 17.10 Welcome and Introduction
Daniel & Alejandra

17.10 - 18.00 - Talks

18:00 - 18:30 - Panel Discussion and Q&A

Talk 1: Reflections on usability (UX) & accessibility
Molly Watt - User, consultant & Director at Molly Watts Talks

Talk 2: Online consultations, the good and bad, barriers to access
Russ Cowper - Patient/user

Talk 3: The Digital-First approach: Why this doesn't mean the end of Face-to-Face
Dr Dan Bunstone - Chief Medical Officer, Push Dr

Talk 4: Technology as an adjunct: Helping healthcare professionals to provide more effective care
Dr Sam Shah, Chief Medical Strategy Officer, Digital Advisor

Talk 5: Lessons observed from connecting patients, clinicians and systems together
Ian Newell, Commercial Director, Refero

Speakers & Panel Bios:

Molly Watt
Keynote speaker, usability (UX)and accessibility consultant,
TEDx speaker, Ambassador and advocate of Molly Watt Trust.

Russ Cowper
Russ is a user of services who has lived with long term conditions for around 40 years and a carer for his 87 year old mum.

Dr. Dan Bunstone
Dan is the Chief Medical Officer at Push Doctor and has been in role since May 2018. He is tasked with the delivery of a safe and effective service for patients, in line with Push Doctor’s vision of excellent patient care. He has led on the delivery of a robust governance and audit system for the organisation, along with a clear clinical support programme to minimise unwarranted clinical variation. Push Doctor have recently been awarded a “Good” rating with CQC, with “outstanding” in the well led area.

Dan is also Clinical Director for one of the Warrington PCN’s and Vice chair of the local provider alliance. He maintains his clinical practice as a GP Principal in Chapelford Medical Centre, Warrington where the vision is about innovative delivery of high-quality patient care with a multi-disciplinary team.

Dr. Sam Shah
Sam is a digital health technology advisor to a number of healthcare and technology companies, spanning a range of industries including telecommunications, assessment of apps, scaling new technology into the NHS and workforce solutions. Sam Shah is also the Founder and Director of the Faculty of Future Health with Ulster University, where his interests span digital health, clinical leadership and public health.
Sam was previously Director of Digital Development for NHS England and NHSX, where he was responsible for digital development of the ecosystem and leading on a number of national transformation programmes.

Ian Newell, Commercial Director, Refero
Refero is a technology company focused on digital communication. They provide people with access to a platform of engagement of expertise across the health and social care sector, education, the third sector and commercial business.

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