Spring into Blackbaud

Tuesday May 6th, 2014 promises to be a full day of Raiser's Edge professional development, as we partner with special out of town guests to deliver content you've been asking for. Blackbaud is kindly sending a team of training specialists to Vancouver. *There might be some minor changes to the agenda, as Blackbaud is still confirming a couple details.

BC Blackbaud User Group Agenda

8:30 to 9:00 am Registration, Coffee and Networking
9:00 to 9:15 am Welcome and Introductions
9:15 to 9:30 am What’s happening at Blackbaud
9:30 to 10:00 am Raiser's Edge 2014 Road Map
10:00 to 10:30 am Raiser's Edge Wildcard
10:30 to 11:00 am Database Management & Clean up
11:00 to 11:15 am Break
11:15 am to 12:15 pm Advanced Queries, Reports & Profiles
12:15 to 12:30 pm Report back from CASL (Canadian anti spam legislation) working group
12:30 to 1:30 pm Networking Lunch - courtesy of Blackbaud
1:30 to 2:30 pm Breakout Groups #1: Beginners Dashboards & Intermediates Address Processing & Mail
2:30 to 3:15 pm Breakout Groups #2: Blackbaud Certification & Peer to Peer fundraising tools
3:15 pm Closing Remarks and fabulous door prizes

We hope to you can join us!

The red star indicates the Paetzold Auditorium location, directly behind the information desk in Jim Pattison Pavilion.

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Biography

Special guest Naomi Harding - Principal Educational Consultant

Naomi has worked for more than ten years at Blackbaud. She has years of experience working with customers to help them better understand and more effectively use their Blackbaud software. She specializes in delivering high quality customer training on Blackbaud technology solutions and works closely with customers during implementation projects. Naomi has earned several honors and awards, including awards for highest customer survey scores and support of her peers.
Naomi has partnered with one of Europe’s largest nonprofit organizations, delivering customized training for more than 100 students. She also has an on-going training relationship with a national military academy. Naomi has trained customers in hospitals, museums, botanical gardens, school stores, Admissions, and Registrars offices in the US, Canada, and Europe.
Prior to becoming a Software Instructor, Naomi worked in Blackbaud Customer Support where she helped customers troubleshoot issues and provided step-by-step explanations to help users achieve their goals.
Naomi’s understanding of The Raiser’s Edge reflects her involvement with the software from the last days of our DOS version up to the latest version. She has trained customers on Altru, The Education Edge, Microsoft’s RMS, and Blackbaud’s POS and SSM integration tools. She works to enhance our customers understanding of our internet solutions including NetSolutions, Blackbaud NetCommunity, and Online Campus Community. Naomi has created custom reports and worked to develop training for Crystal versions 7, 8.5, and 11.
Naomi has been involved with a variety of nonprofit organizations including the Veterans of Foreign Wars, American Legion, the Historic Charleston Foundation, and other local nonprofit groups.

Register now via meetup or Blackbaud site (https://hello.blackbaud.com/CORP_10036_None_UserGroups_Vancouver_RE_5614_UserGroups_Toronto_RE05-15-14_UserRegistrationLP.html)