Microsoft 365 Enterprise Administration Bootcamp

### Build, Secure and Manage a Modern Workplace (Hands-on Workshop)

Location: 18 Kendall St, Harris Park
Format: In-person, Hands-on Lab + Live Demonstrations
Duration: 3+ Hours

# Event Description

Today's IT support engineers are expected to know much more than password resets and Outlook troubleshooting. Modern organizations rely on Microsoft 365, Microsoft Entra ID, Intune, Microsoft Defender, Exchange Online, SharePoint, Conditional Access, and Zero Trust security to manage users and devices.
This workshop is designed for IT professionals who want practical enterprise experience rather than just theoretical knowledge.
During this interactive session, we will build a Microsoft 365 tenant from scratch and walk through how a real organization deploys, secures, and manages its environment.
Every topic is demonstrated live with enterprise scenarios, giving attendees a clear understanding of how these technologies are used in production environments.
Whether you're working in IT Support, Help Desk, Desktop Support, Systems Administration, or planning to move into Cloud Administration or Cyber Security, this workshop provides practical skills that employers look for.

***

# Who Should Attend

Ideal for

• IT Support Engineers
• Helpdesk Engineers
• Desktop Support Engineers
• System Administrators
• Microsoft 365 Administrators
• Junior Cloud Engineers
• Cyber Security Beginners
• MSP Engineers
• Students with basic IT knowledge
• Professionals preparing for Microsoft certifications

# Practical Labs

Participants will see or perform tasks such as:

• Adding a custom domain to Microsoft 365
• Creating and licensing users
• Configuring Microsoft Entra ID groups and roles
• Enrolling a Windows device into Intune
• Deploying a configuration profile
• Applying a Conditional Access policy
• Investigating risky sign-ins with Identity Protection
• Running a phishing simulation and analyzing Defender alerts
• Creating SharePoint sites and assigning permissions
• Tracing an email through Exchange Online
• Reviewing endpoint alerts in Microsoft Defender
• Troubleshooting common IT support scenarios using Microsoft admin portals

***

# What Attendees Will Gain

By the end of the workshop, participants should be able to:

• Deploy and configure a Microsoft 365 tenant from scratch
• Integrate a custom domain and configure secure email (SPF, DKIM, DMARC)
• Manage identities and access using Microsoft Entra ID
• Implement Conditional Access and MFA based on Zero Trust principles
• Enroll and manage Windows devices with Microsoft Intune
• Investigate endpoint and identity threats using Microsoft Defender
• Administer Exchange Online, SharePoint, and Teams
• Diagnose common enterprise IT issues using the appropriate Microsoft portals
• Understand how Microsoft 365 services integrate into a secure enterprise environment

This agenda aligns well with the responsibilities of IT Support Engineers, Desktop Support Engineers, Microsoft 365 Administrators, Systems Administrators, and entry-level Cloud or Security Engineers, making it highly relevant for professionals looking to advance into modern workplace administration roles.