HR Series – Part 3 of 5 – Performance Reviews to Retain and Motivate Employees

Learn about the importance of timely and regular performance reviews on employee retention and motivation and the best strategies and steps before, during and after employee reviews.

Presenter: Geoff Miller

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Geoff has been a business management consultant for over 20 years. He has worked with small, medium, and large clients to help them design and deliver superior customer experiences to increase revenue and customer satisfaction and reduce operating costs. His expertise is in turning market and customer data into actionable insights that drive business strategy and decisions. He is well versed in financial, marketing, loyalty program, operational, and customer experience strategy and analytics. His past experience spans multiple industries including automotive, financial services, healthcare, and retail. He holds a BA from Seton Hall University and an MBA from Boston College.