Innovation Through Customer Co-Creation -Carlos Oliveira and Shahin Sheidaei
18:00-18:30 - Networking
18:30-18:40 - Welcome note & Speaker Introductions
18:40-20:00 - Topic- Innovation Through Customer Co-Creation -Carlos Oliveira and Shahin Sheidaei
20-00-21:00 - Networking
Learn how to co-create with your customers using modern collaboration techniques
To be successful at innovating for your customer, teams need a solid understanding of how to engage and collaborate with their customers and users. It is only then that teams can deliver high impact projects/products that are important to their user base. Embark on a journey and with the latest set of techniques that help teams discover insights sooner and delight their customers faster. Take part in our latest workshop and learn everything you need to know at succeeding in collaborating with your customers. After all, innovation is best served when co-discovered with customers.
Our interactive and fast-paced workshop is based on design thinking, lean startup, and lean UX principles. It is designed to help you uncover better ways of working with your customers and boosting collaboration and creativity on your team. After many iterations and essential feedback, we’ve developed a fun and thought-provoking workshop where you will learn by doing and engaging with real people, working on challenges that will enrich your learning experience.
Carlos Oliveira is an entrepreneur, facilitator, and innovation coach for both ventures and enterprise organizations. Carlos is passionate about helping teams make better decisions, building solutions that delight customers, and helping companies innovate at-scale. Offering 18 years of experience in strategic product development and innovation leadership, Carlos has strong expertise in applying design thinking, lean start-up, and agile practices within new ventures and corporate innovation contexts. His broad entrepreneurial experience includes the successful launch and scale-up of a software technology company, ultimately leading to an acquisition exit by OpenText in 2011. A serial entrepreneur, Carlos is currently launching a corporate innovation firm, adaptiveX. Over his career, Carlos has led and supported significant engagements with top brands, including Scotiabank, Rogers Communications, TELUS, Bell Canada, Hewlett Packard, Microsoft, TDSB, Konica Minolta, and many others. In his spare time, he co-organizes the Toronto Design & Innovation meetup and (formerly known as Lean Enterprise Toronto).
Shahin Sheidaei is the founder and principal coach at Elevate Change Inc. Shahin is a Change Agent, Professional Disruptor, Leader & a Developer by heart. He is passionate about elevating organizations to high performing and helping them reach their utmost potential. Offering over 13 years of experience Shahin has strong expertise in applying agile and lean values & principles to organizational transformations, and personal elevations. He has research & development experience, mid-size level engagement, as well as engagement with top names such as TD Bank, Scotiabank, TELUS, CBC, and SAP. He is a regular speaker at Agile and Lean conferences, from Ottawa to San Diego, the latest being Agile 2018. Shahin strongly believes in the value of communities. In his spare time, he leads the Agile Lunch community in his hometown Toronto and helps others building communities.