Effective work visualization goes beyond a 3-column “To Do/In Progress/Done” board. A well designed board will “speak” to you, whispering hints about your process and your work. This session explores the various things we can visualize so that this whisper comes loud and clear, leading to action.
The principle of “Visualizing Work” will come to no surprise to anyone with some familiarity to Kanban. That said, there’s more to effective work visualization than a 3-column board showing “To Do/In Progress/Done” columns, and visualizing work items is only the first step.
This session will explore approaches for visualizing otherwise invisible aspects of work, such as commitments, process, rules and, of course, work items, and using them to enable more effective management and collaboration. Its essential premise is that our tracking boards are effectively speaking to us with information about what’s going on, therefore the way we design our boards makes the difference between a garbled signal and a clear whisper.
Topics covered include:
-Visualization of Work Items: focus on customer recognizability
-Visualization of Workflow: focus on knowledge discovery, batch strategy and levels of abstraction
-Visualization of Policies: focus on guiding decision making
-Visualization of Commitment: focus on understanding commitment scope
The role of visualization supporting evolutionary change
People attending the session can expect to walk out with a list of “stand back and observe” pragmatic tips to help them design their boards more effectively, and “tune their ears” to what the board is telling them.
About Fernando Cuenca:
Fernando started as a developer in the early 90s (C++ used to be his best friend), discovered Extreme Programming in the early 2000s, carried the “dev manager” title for a brief period, and became a full time Agile Coach by 2009. Since then, he has worked for organizations in various industries (such as Finance & Banking, Oil & Energy, Marketing, Correctional Services, etc.), coaching teams to better understand the way they do work, introduce technical engineering practices and help them improve their processes incrementally, drawing from the Agile and Kanban bodies of knowledge.
His focus these days is working with leadership “above the team” to better manage the end-to-end flow of work in ways that yield better, systemic results. He holds a degree in Information Systems Engineering, and a Kanban Coaching Professional accreditation from Lean Kanban University.