AACS: Loop or Model-Based Learning for Continuous Improvement with Greg Cupal

This talk will be given at Agile & Beyond 2022 on Tue May 24 - Wed 25.
Sponsored by Arbormoon Software, Inc.:

Several problem-solving and learning techniques from multiple industries share many techniques and behaviors. This session will investigate those from a Scientific Method and Systems Thinking perspective.

The Agile Manifesto is a good example of second loop learning. Initially, loop learning had the goal of removing the fear of reporting errors or failure. It evolved into an adaptive, responsive approach to doing work. It may improve the outcome of your retrospectives.

The problem-solving techniques examined may include:

• Scientific Method,
• Systems Thinking,
• Single-Double-Triple-loop learning,
• Validated Learning (Lean Startup),
• OODA Loop,
• PDC(S)A Cycle,
• SCRUM,
• and others.

Transform your plan into a hypothesis. Test your plan during execution. Study the results of your actions in a retrospective. Compare the reality of the execution to the "mental model" of your plan, learn, repeat.

The class will conclude with a discussion of Emergent Behavior in Systems Thinking. Emergent Behavior is a gateway into Complexity Theory and VUCA topics.

About the Presenter

Greg became an advocate for Systems and Model-based learning early in his career. Inspired by Deming's "Appreciation of a System" and LEAN thinking, he has applied these concepts to workflow, problem-solving, and incremental (loop) learning. This practice introduced him to Systems Thinking, Complexity Theory, and other volatility, uncertainty, complexity and ambiguity (VUCA) topics.