Email Management using Natural Language Processing and Machine Learning

We do rely on email for crucial in-time business decisions, commercial arrangements, operational alignments as well as strategic and long term management directions, changing the courses of industries as a whole.

How can we use Natural Langauge Processing and Natural Language Understanding to process texts written in an email that may include several topics? How can we transform those texts in orders to be redirected to ERP/CRM software? Human operators may generate and realize actions in databases. How will then the machine learn?